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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Tomb Raider Definitive Edition gone for Stadia Pro although claimed

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Is your Tomb Raider: Definitive Edition still on Stadia?

I just saw that mine is gone, even though I claimed both together (Farming Simulator and Tomb Raider) on the same day and I had always shown 4 games in December before for Stadia Pro. But now I only have 3 left since today.

I thought even though the other Tomb Raider will be claimable today, the definitive edition should not just be gone, right?

This seems to be a bit weird. Anyone else encountering the same issue?

Screenshot 2020-01-01 at 08.04.38 (1).png

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Best Response
LordVivec
Founder
Founder

It is no longer a Stadia pro game.  Open Stadia and scroll down where you game list is.  It is listed with 'your games'

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@Chufu Not showing 'claimed' after its no longer a pro game provides you the chance the outright purchase the game should you no longer want to be a pro subscriber but still have access to the game. So it makes sense in one way, maybe an 'in library' or 'claimed' badge can be added while leaving the store in the position to allow a purchase.

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29 Replies
Ratboy
Community Member

That did happen to me also, but for some reason if you go to the store page for the game (meaning click "All Games" and go down to it) it does still say "claimed", so that confirms we still have it. And you can play it from there if nothing else, it is an inconvenience though.

4 Kudos
gonso
Founder
Founder
in that state it does not appear (I don't know why) but the game is obtained
1 Kudo
LordVivec
Founder
Founder

It is no longer a Stadia pro game.  Open Stadia and scroll down where you game list is.  It is listed with 'your games'

6 Kudos
Ratboy
Community Member

@LordVivec oop, I was under the impression he couldn't find it in the store- misread his post. Also a good solution lmao

0 Kudos
LordVivec
Founder
Founder

Yeah, @Ratboy  I believe this is the why they are expecting people to look at their game list.  But it is obviously cumbersome.  I have seen this question about 15 times since 9am PST yesterday. 

They will see the trends and adjust the UI to make it clearer I think.

1 Kudo
Ratboy
Community Member

My only thing is that I didn't actually get the option to get the new tomb raider or thumper yet.. they're still full priced where I am in NA

0 Kudos
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

@Ratboy that might be, because it's not released yet for Stadia Pro. Normally Google releases games at 9 am PST, not sure which time that is at yours, but must be around 4-5 hours I believe and then it will be available.

0 Kudos
Truthfuleye
Stadia Player
Stadia Player
Depends when the store updates in your region. Think the UK is later this afternoon for example.
0 Kudos
danieljudge80
Community Member

Yes, the last time games wer released it wasn't until 5pm In the UK

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LordVivec
Founder
Founder

It has been the same time for all of their drops so far, 9am Google time which I believe is 5pm in the UK.  Noon for me.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

ah thank you @LordVivec indeed. It's not in the Store anymore listed, but I can still find it in "my games", pew!

Although it's still a bit weird that it's still not shown in the Store as "claimed" for me, which is a bit confusing. So the Store doesn't recognize that I have the game already (free claimed) and instead wants me to buy it again.

Well, I left that as feedback for the developers, but thank you so far, that helped!

1 Kudo
@Chufu Not showing 'claimed' after its no longer a pro game provides you the chance the outright purchase the game should you no longer want to be a pro subscriber but still have access to the game. So it makes sense in one way, maybe an 'in library' or 'claimed' badge can be added while leaving the store in the position to allow a purchase.
2 Kudos

It does show as claimed, just not on that screen

0 Kudos
Xevioso
Founder
Founder

The way the store identifies things can be tricky, especially if your looking right after they've made updates. If you're working from the store, the best option is always to go to "All Games" and you'll see everything you bought, claimed, and everything you can buy or claim.

If you're just trying to see your own games that you've already bought or claimed, I think that's the reason the app and the website always launches on the gameplay screen. That's where you can see all your playable games.

1 Kudo
SALVAFAN64
Stadia Player
Stadia Player

RIMBORSO

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MORESOR
Stadia Player
Stadia Player

Hello,

It also have  dissapeared on my Stadia.

But do not be worried, if you go on your stadia App to the shop, and select the list of all games available, you will see there the missing Tomb Raider.

Screenshot_20200101-183918.png

1 Kudo
Gougagna
Founder
Founder
It's on your Games list. It's gone as a Free Pro game, so it's not listed as one in the store.
0 Kudos
That screen only shows what's on Stadia Pro right now. Go check you actual game list. It'll be there.
0 Kudos
TsTrogen
Community Member

Its still a playable game!  Although it can not be claimed you can still save the world as Lara Croft!  Don't sleep on these games, the world needs you.  

You are correct in the fact it can't be claimed.  However it is still playable and is still in my library of games- Booyah! 

The Rise Of TsTrogen

 

Tags (1)
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TheWebTech
Founder
Founder
It shows that way because you can still buy pro games you've claimed. Remember if you let your subscription lapse only purchased games will be accessible. Pro claimed games get temporarily locked until you resubscribe, then you can play them again. So purchasing, is still worth it for your favorite games if you ever think you'll cancel your subscription.
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FangerZero
Founder
Founder
That make sense but they really need to define what "Pro" even means. I understood it as as long as you have pro you "keep" the game in your library, because now I'm wondering if pro is even worth it because what's the point of buying games if I'm forced to play a game I didn't buy just to get it completed. Why is Samarai Showdown, Destiny 2, and Farming Simulator still in my library? Where's the expiration dates?
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LordVivec
Founder
Founder

@FangerZero the games are not removed.  It is just not in the Pro Games section of the store, as it should not be, it is however listed in Your Game's.  You have access to the games claimed as long as you are subscribed to pro.  Doesn't matter if the specific title gets removed from claimable offers if you claimed it you can play it when ever you Pro subscription is active.

You can start one, let Pro lapse for 6 months, resubscribe and start at the same save point.  

But, this has come up a lot in the last day.  So where as it makes sense so some, it doesn't to others so Google needs to redesign the UI to make it more clear.

1 Kudo
OJAE
Founder
Founder
Cause it was removed from store pro games. Go to your home select your games it will show up.
0 Kudos
iSADuSAD86
Stadia Player
Stadia Player

I have still got all mine including the two free this month it's only disappearing from being able to claim if you claimed it you should still have it it's not getting took off you contact them easy fix

 

0 Kudos
Sil3nce
Community Member
I just claimed it, all's fine for me. //UK
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worldly1
Community Member
It's still there. My list and all games
0 Kudos
Xevioso
Founder
Founder

People are still replying to this? :face_with_tears_of_joy::rolling_on_the_floor_laughing:

0 Kudos
Squeak_Easy
Founder
Founder

You still have it if you claimed it. Many of the past months games are still there to claim if you've not done so yet.

It's very quick and easy.

A couple of presses.

Other services, such as PS+ provide their monthly freebies for one month only and in the same "Claim" format. They remain on your account while subbed, just like this, if you claim them. But if you miss the term then the chance is gone.

Google gave a couple of weeks warning that Tomb Raider Definitive was leaving  the pro claimable line up. But, again, to clarify. If you have already claimed it you keep it on your pro account.

They are not striking titles off your account.

They are not shutting anything down.

They are not taking anything away.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

guys, the solution for the issue in this thread has been found on the first pages, there is no need to tell me anymore what's wrong :winking_face:

Although this shows me, that some are not reading further than the first post, mhhhhh :winking_face:

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