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brinsleylogic
Community Member

Support Forum?

Is there an official support forum or board specifically for Stadia? I've had issues with my hardware being delivered in the UK, called upnGoogl3 Suppirt who told me one thing and then did another, then I talked to another person in Support who said they'd email me and I've heard nothing back. Presumably the standard Support team have no idea how to deal with Stadia being more than just a hardware purchase.

Long story short, the courier didn't deliver my hardware and it ended up getting sent back to Google. Suppirt said I'd get a refund (which I'd already told them I didn't want) and that I should just order the Founder's Edition again (which we all know is impossible). Any help on this would be greatly appreciated. This has been such a saga for the past 2 weeks, I just need a resolution.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@brinsleylogic I believe the intent for this forum is a combination of both community and support forum.

But based on your case, contacting Google support directly would probably be the most helpful. Although in your case, it might be a bit tricky. Keep trying to contact them and explain that it's impossible to purchase the founder's edition. I think that's the best you can do at this point.

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Stadia Guides are not employed by Google. Opinions are my own.
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