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Blaertner
Stadia Player
Stadia Player

Stadia yotube promotion

So I have been back and forth with every youtube and stadia help line with no luck. I don't care if I can't get the promotion anymore. What I want to know is why I NEVER got an email or youtube Notification like others did. This is completely unfair to your paying base to only notify some people.i met all the requirements but never found out about the promo.(I check my email and use youtube everyday.) Why was I left out? That's my question. No one has been able to answer me 

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2 Replies
defischerrockt
Silver Stadia Guide
Silver Stadia Guide

Hey

Have you already contacted YouTube Premium Support, e.g. via chat?

Have they checked whether you are eligible for the action? What country do you live in?

You can contact the YT Premium Support:

https://support.google.com/youtube/contact/commerce_chat

 

They can open a ticket if you are corrected and can inform the colleagues at Stadia, for example in my case in Germany

 

 

Cheers, Thorsten - German Gold Productexpert Youtube - Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

Stadia Help Videos in German | Twitter | Youtube | Instagram

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Blaertner
Stadia Player
Stadia Player

Did you read the first line of my post? I contacted both YouTube's and stadia help line. They said I did qualify for the promo but I missed it and they ran out of stock.but that wasn't my issue. I kept reiterating that I was contacting them beacuse I was never notified of the promotion like others. No one was able to help me.i don't get why I was never emailed or noticed like others were. I have all notifications on for both so I am at a lost and feel pretty cheated out of a promo. I live in the USA 

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