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Caleb10512
Stadia Player
Stadia Player

Stadia saying "Game not available" but it worked fine yesterday

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Several days ago, I purchased Assassin's Creed Valhalla on Stadia, and I have been enjoying it for the last couple days. However, today when I try to start the game I get a message saying "Game not available".

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I have not changed locations and I am not using a VPN, so I don't see why it is not working. I am located in Tennessee, so Stadia should be available in my region.

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Best Response
Caleb10512
Stadia Player
Stadia Player

@Ivan @RXShorty 

This issue has been resolved. There was an issue with the IP address that was assigned by my ISP. After calling my ISP, I was assigned a new IP address which fixed the problem.

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5 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Caleb10512 Just want to make sure, you're not using VPN to an unsupported country right?

Another note, there's currently an issue with Stadia launching games, so your issue might be related to it. Feel free to chime in here as well

https://community.stadia.com/t5/Stadia-General/Unable-to-launch-games-Check-here/m-p/45914#M19593 

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Stadia Guides are not employed by Google. Opinions are my own.
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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi,

Where are you located and what is your ISP?

Read about similiar issues with a ISP/provider within the Netherlands.

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Caleb10512
Stadia Player
Stadia Player

@Ivan @RXShorty 

This issue has been resolved. There was an issue with the IP address that was assigned by my ISP. After calling my ISP, I was assigned a new IP address which fixed the problem.

1 Kudo
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Thanks for the update @Caleb10512 . That's very interesting though. Did the ISP assigned you IP from a different country or something?

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Thank you for reporting back! Glad you are able to enjoy the game again. :beaming_face_with_smiling_eyes:

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