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Julien1
Community Member

Stadia freezes after 5-10minutes gaming and then come back to main screen

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Hi all,

I had a lot of fun with Stadia (got it last month) but since 2 days, during a gaming session, suddenly the screen freezes, after 5-10minutes.

Then it goes back to Stadia main screen and when I launch the game again, I am back in it but as if the game was still continue to run on Google Stadia servers side.

Here is what I tried from my side to solve the issue but without any success:

-« factory reset »of the Stadia controller
- tried on Chromecast Ultra and on stadia app of the Nvidia Shield (same issue)
-plugged the controller (same issue)
-reboot my router

it worked perfectly with same network conditions in the past.
I don’t know at all how to solve the problem.

thanks for your help.

 

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Best Response
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Julien1 

Your issue seems to point to a connection issue, even if it worked in the past could you try the following?

  • Test another network 
    (IE if you are on 5ghz, test on 2.4ghz, or a complete different network if it is possible, like at a friend or using you phone hotspot)
  • Test with ethernet cable (using the chromecast power adapter or from a computer)

Also you may want to try to reset your Chromecast too other than the controller!
https://support.google.com/chromecast/answer/6254654

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2 Kudos
1 Reply
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Julien1 

Your issue seems to point to a connection issue, even if it worked in the past could you try the following?

  • Test another network 
    (IE if you are on 5ghz, test on 2.4ghz, or a complete different network if it is possible, like at a friend or using you phone hotspot)
  • Test with ethernet cable (using the chromecast power adapter or from a computer)

Also you may want to try to reset your Chromecast too other than the controller!
https://support.google.com/chromecast/answer/6254654

2 Kudos