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MotherJeffer
Founder
Founder

Stadia approval request won't load

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That last few days when my kids request to play a new game on their Stadia account I get the request but when I try to open it in the Family Link it says "Something's not right" with a button to retry. Clicking retry doesn't help. I can't see any other way to approve the request. This used to work just fine.

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Best Response
MotherJeffer
Founder
Founder

Ok, I did find a spot to do it in Stadia settings in the browser. It would be better to be able to do it from the Family Link app on my phone again though.

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Samas
Silver Stadia Guide
Silver Stadia Guide

You can do the approval requests here:

https://stadia.google.com/families

I've reported this issue both to the Stadia team and thru the Family Link app. This definitely used to work through the latter.

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7 Replies
MotherJeffer
Founder
Founder

Ok, I did find a spot to do it in Stadia settings in the browser. It would be better to be able to do it from the Family Link app on my phone again though.

1 Kudo
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

You can suggest the feature by leaving a feedback inside the app! Go to the settings scroll to the bottom and you will see the feedback button! 

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MotherJeffer
Founder
Founder

The feature already exists, it's just broken currently. I get a notification on my phone but when I go in to view the request it fails to load.

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HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @MotherJeffer Can you share with us where you found the setting in the browser? :slightly_smiling_face:

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Samas
Silver Stadia Guide
Silver Stadia Guide

You can do the approval requests here:

https://stadia.google.com/families

I've reported this issue both to the Stadia team and thru the Family Link app. This definitely used to work through the latter.

2 Kudos
MotherJeffer
Founder
Founder

@Samas, If you have a link to the issue you reported I'd be happy to +1 it to help it move up the queue.

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Samas
Silver Stadia Guide
Silver Stadia Guide

I've just sent feedback through both apps, have not filed any formal bug reports. Dunno even where to do something like that...?

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