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GamingForFun
Stadia Player
Stadia Player

Stadia Premiere Edition - Canada qualify?

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Another question, according to comments in the offer page and forums comments, it appears the offers seems to only be valid in:

AustriaBelgium (nl/fr)DenmarkFinlandFranceGermanyIreland
ItalyNetherlandsNorwaySpainSwedenSwitzerlandUK

 

Can some one from Stadia confirm if Canada is part of the offer?

If not I'd like a refund for the game I just purchased a few days back.

Thanks.

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Best Response
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @GamingForFun 

Looks like that Canada is not included in the promotion. 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund.

This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

 

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2 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @GamingForFun 

Looks like that Canada is not included in the promotion. 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund.

This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

 

2 Kudos
GamingForFun
Stadia Player
Stadia Player

Thank you, the refund bot link was very useful. :thumbs_up:

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