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Vathrel
Stadia Player
Stadia Player

Stadia Premier Bundle - still waiting for an email.

Is anyone else still waiting for their premier bundle email when they ordered the Cyberpunk 2077 with free premier bundle? 

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Vathrel,

when did you order Cyberpunk and in which country? The promotion ended for all countries at 4 PM PT on December 13 (for Canada already on December 10, see here).

If you are still eligible for the free bundle, check your spam-folder to make sure the email hasn't been hidden there (check also trash or advertise folders just in case). According to the terms & conditions of the offer it can take up to the 16th January until the code arrives, but usually it arrives within a week after you have been charged for Cyberpunk. You can check the status of your charge on pay.google.com (just click on the activity and look for "status" in the pop-up window on the right hand side).

You can also check out with the Stadia support if they are able to give you a code, would be worth a try.

 

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Vathrel
Stadia Player
Stadia Player

Thanks @Chufu @, I'll try contacting them again.

I ordered it right on Dec 10th 20:00 GMT. I had a chat with their support and they said that I was eligible.

 

This was almost two weeks ago and I still haven't received anything in my email (along with the spam folder.) 

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frankieflatch
Stadia Player
Stadia Player

Did your email arrive? Any luck with support?

I still haven't received an email either. I ordered mine on December 12th (and live in the United States).

Apparently it could take until Jan. 16th, so I don't want to bother support yet since it's probably still crazy over there, but part of me thinks I should...if only to get a confirmation that I will be getting an email with the claim code.

Plus, I've already played the game for more than 2 hours (using my laptop and a PS4 controller), so I am no longer eligible for a refund. 

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