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Br3akout
Community Member

Stadia Invite Codes

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So... It’s Wednesday the 20th.. I pre ordered on June 7th and my package is shipping since the 19th.. you said the codes arrive in the order we pre-ordered.. So where’s my code ? You said you fixed an error about some people not getting their codes in the right order.. But mine is still lost in the matrix ?
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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

True, @Br3akout, can totally understand that. Google mentioned though on Twitter (see here) that apparently some codes have been sent "out of order", so that means some July, August or later ordered customers have received a code even when we haven't got it yet. They should be sent out now in order according to Google, so I hope the best for you!

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6 Replies
ogkush1
Community Member

By looking at the way things are going so far. I am worried this will end up like Google Plus. 

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davidking
Stadia Player
Stadia Player

You can contact support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

@Br3akout you should definetely receive your code earlier than me (i ordered at 17th June). :grinning_face:

Wish you the best though, but at the moment I would suggest just to have a look when ppl who ordered at 6th June receive their code, because then you should receive yours shortly after as well or maybe on the same date.

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Br3akout
Community Member
@Chufu Actually that’s the problem.. I heard from people who got their code but pre-ordered in July or something.. And that makes me a bit angry regarding that I pre-ordered only to get my stadia name
1 Kudo
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

True, @Br3akout, can totally understand that. Google mentioned though on Twitter (see here) that apparently some codes have been sent "out of order", so that means some July, August or later ordered customers have received a code even when we haven't got it yet. They should be sent out now in order according to Google, so I hope the best for you!

1 Kudo
Br3akout
Community Member

@Chufu Thanks but it’s still very sad that someone who purchased on day two hasn’t gotten his code in 2 days 

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