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Perthos
Community Member

Return my stadia what happens to my bought games

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If I return the stadia what will happen to my bought game red dead redemption 2? Will I still be able to play it on a pc? Grts
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Nilas
Founder
Founder

Everything you bought is still playable forever.

You lose the free games though.

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Northlight
Community Member

@Nilas I believe you lose it I would check with customer support. One thing sure you can't play it on PC without a Stadia account.

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Perthos
Community Member
As it turns out. I do loose access to my bought games until google base will come out. According to google chat support.

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18 Replies
Nilas
Founder
Founder

Everything you bought is still playable forever.

You lose the free games though.

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Northlight
Community Member

@Nilas I believe you lose it I would check with customer support. One thing sure you can't play it on PC without a Stadia account.

I collect Kudos for living.
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Nilas
Founder
Founder

@Northlight Wrong. If he returns the controller and terminates his subscription, he still has an account and he can play to bought games. When Stadia base will be available he can also buy more games.

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Northlight
Community Member

@Nilas Did he write that he want to return Stadia or the controller? :face_with_tongue:

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Nilas
Founder
Founder
Stadia, so his package with the controller + his pro membership. You cannot return the bought games.
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Northlight
Community Member

@NilasYes https://9to5google.com/2019/11/27/google-stadia-refund-games/

He can return the Chromecast and the controller and it's my understanding they will refunded the price of those items but possibly not the Stadia full price that's why I told him to contact support.

https://support.google.com/stadia/answer/9598538?hl=en-CA

https://support.google.com/store/answer/2411741?hl=en-GB

 

I collect Kudos for living.
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Nilas
Founder
Founder
You know about stadia base right ? People with stadia base will buy and play games on stadia without the stadia package, without the chromecast or controler (although they can buy those separately if they want). So even if Google refunds your FE or PE, Google will not refund additional items,, as they remain available. So if you already bought games, you can still play them. There was actually somebody on reddit in this situation.
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danieljudge80
Community Member

But at the moment Stadia Base isn't released, so the OP would lose access to the games until they do release the non-subscription version. At least that's how I understand it works currently

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Nilas
Founder
Founder

No way. Didn't we lose enough time on this ? Here's the FAQ saying exactly what happens if you return a FE, which is valid for any other edition except they don't have a buddy pass : https://support.google.com/stadia/answer/9338946?hl=en

 

- you'll lose access to the games you claimed as a Pro subscriber

 

- your Founder's Stadia Name will revert to a standard Stadia Name

 

- your Founder's Badge will be removed

 

- If the Buddy Pass included with your Founder's Edition has not been redeemed at the time of your return, the Buddy Pass and 3-month Stadia Pro subscription will be voided

 

- If the Buddy Pass has been redeemed at the time of your return, the included three-month Stadia Pro subscription will be cancelled and the redeemer will lose their Stadia Pro benefits.

 

In no way, I mean NO WAY, you can lose access to bought games. If that was the case, the whole thing couldn't be out in Europe to say the least, this is against consumers rights in here. And that's not something any company can joke with. This thread went way too far.

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Perthos
Community Member
As it turns out. I do loose access to my bought games until google base will come out. According to google chat support.
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Perthos
Community Member

The post only says, he still can log in and not play the claimed games. U assume he still can play the bought games even though google support says not?

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Nilas
Founder
Founder

In the answers below he said he was even able to buy trials, play it and refund it within 2 hours (edit : he choose to keep it though)

Yes i'm sure the support said BS. There are more people than this reddit guys who had a reverted account. 

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Perthos
Community Member
Im returning it so let's find out.
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Nilas
Founder
Founder

Any news by the way ?

I still can't believe you lost bought games. Please confirm it did not happen.

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Perthos
Community Member

Turned out not to be true. 

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Perthos
Community Member

Update. 

Atm I'm still playing rdr2 but then on my laptop without problems! I don't pay a subscription. I returned it months ago. 

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Nilas
Founder
Founder

Great thank you ! I knew it couldn't legally happen xD

I'm glad you can play.

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