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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Response from Google with regards to delayed activation codes for Founder's Edition

 

https://www.reddit.com/r/Stadia/comments/dyqfz5/looking_into_the_issue/

@ChrisFromGoogle I assume you posted this to some Discord channel? Can we maybe get this pinned (or at least communicated) in this community as well?

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Stadia Guides are not employed by Google. Opinions are my own.
8 Kudos
28 Replies

That says a whole lot of nothing.
6 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@SephirothRising In the general sense of things, yes. But people have been asking from response from Google, so at least we got something.

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
parabola949
Community Member

@Ivan  Easily can be found on google search lol -
https://discordapp.com/invite/stadia

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@parabola949 Thanks haha. I found it from the Reddit sub actually. I guess I missed the memo when they announced it.

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
samuch
Founder
Founder

Well hey, I guess while I keep waiting my toddler has his choice of playing with a black/orange or wasabi colored controller. At least someone will be having fun with them!
1 Kudo
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

In another news, I just got my invite. Signed in and luckily the username I want is still available. Phew.

Check your email all! Maybe you got yours too!

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
samuch
Founder
Founder

Congrats to you and the others in the latest wave. Hour 31 after shipping confirmation, 5 hours after gear showed up, still no code here. 

1 Kudo

Almost 8 hours after receiving mine. I could've went to work for all of this. I've been literally sitting here all day waiting.
1 Kudo
ITTTom
Community Member

Ordered mine on June 7th, arrived a day after the launch and as of now still no invite code. I kind of feel like I am back in the Navy with all the hurry and wait.
Tags (1)
0 Kudos

Nope. I got mine open in a tab. Last email I got from Stadia, was my "Read this" email.
1 Kudo
Manipulate
Community Member

Funny how the money doesn't come out of the bank account in the wrong order. That is always in the right order and never an issue. I ordered my founders edition DAY ONE and haven't received a code. People who ordered weeks later, already with codes.

Google underestimates the nature of digital real estate. Usernames are treasured. Especially basic words or common words. These names will end up in the hands of hackers and who knows who else to sell at insane prices. So while you guys are investigating they are already making money and scamming hard working people.

This needs to be resolved immediately. Vague Discord screenshots doesn't get Founders their "Founder" benefits, do they?

13 Kudos
Recon
Community Member

I am blown away at how i can receive PHYSICAL HARDWARE that has to travel across the country via truck and plane before i receive a ELECTRONIC LETTER that travels through the miracle of the internet making delivering this letters almost instant. A electronic letter sent by a multi-billion dollar company with resources to do almost anything. I'm simply flabbergasted. 

4 Kudos
Ranger
Community Member

I feel your pain mate, sadly I didn't get my username because of this issue likely. It certainly at least contributed. One of the main reasons I purchased the founders edition vs waiting was because of the username benefit... which I sadly never got. I like the service, had a good experience playing so far yet I can't escape that feeling of being ripped off because of this topics issue.
0 Kudos
D4RRTH
Founder
Founder

That's not fair! Most of them getting their Name set up and I HOPE and I HOPE they better not have my Name. I am still waiting on the code.
D4RRTH
2 Kudos
DeadFenris
Community Member

The fact that I have received my hardware and it's sitting in front of me, unable to be connected because I still have not received my Founder's code is absurd.
4 Kudos
deststro
Community Member

But my founders edition comes in today
0 Kudos
AspieJames80
Community Member

Well I’d kinda like my code now. I’ve had all the equipment ready to go since 1pm. How hard is it to send an email?

0 Kudos
Guillaumelondon
Community Member

2 stadias and no invite code. Fantastic work Google... @ChrisFromGoogle help on this pls.
0 Kudos
Spark
Community Member

Order it on Jun 9, Got the Stadia package but not the code :pensive_face:

0 Kudos
Lymkin
Community Member

FAIL

0 Kudos
Gunni
Founder
Founder

founders edition delivered this morning, still waiting for the access code

0 Kudos
Marchief
Founder
Founder

My Founders addition arrived today, Chromecast Ultra Set Up, Controller charging, Home and Stadia apps set up, still no invite code, pre-ordered Founders edition 26th July. Not happy.

0 Kudos
Jeffounet
Community Member

Hey i got it...the controller.... Chromecast installed, paddle charged, code still missing.... Hey google, with stadia, you don't need a console but we bow need the code....;)
0 Kudos
Jeffounet
Community Member

I just got the code. Thanks google.
0 Kudos
Handlebro
Community Member

@Ivan Seriously? This is laughable. This is absolutely unacceptable. Google is STILL not providing any information about what the heck is going on, other than telling us to wait, and certainly aren't stating why codes aren't being issued to thousands of us that PAID MONEY TO BE EARLY ADOPTERS. I know people who've JUST purchased the Premier Edition and have already gotten codes and are trying it out. I PAID TO BE A FOUNDER...and this is what I get? Seriously - you've got to be kidding me. @GraceFromGoogle @ChrisFromGoogle Please be ACTUALLY HELPFUL and send our codes or give us an actual explanation as to why we've not yet received them, as FOUNDERS and early adopters and PAYING CUSTOMERS, when others who've just signed up have already received theirs. We deserve more than a canned answer on a sub-reddit.  Bare minimum - we deserve an apology.  To restore trust, we deserve some sort of compensation.  This "launch" has been more of a crash landing, it would seem.  Thank you.

1 Kudo
mannyelite
Community Member

Hello,

My order arrives tomorrow and I have yet to receive my activation code. Please advise how I should proceed.

0 Kudos
Jeffounet
Community Member

Hi all. Same thing for me. I will get the pack tomorrow and no invite code. This is the first time for me that you preorder something, wait for months and once it is there, cannot use it... As a customer, i don't understand. I hope that will work perfectly....if i receive this code.
0 Kudos
mrhillsman
Community Member

Ordered in June and still have not got invite code. Installed the app days ago and got confirmation package will arrive tomorrow.
Melvin Hillsman
0 Kudos