cancel
Showing results for 
Search instead for 
Did you mean: 
Soccer7711
Stadia Player
Stadia Player

Regarding stadia account to add tv

I have everything correctly installed and connected just when i get to the add a tv to the account via the stadia app it just sits on the tv and and the phone and spins but nothing ever pops up or finishes.... Any ideas out there??? I have already redone the process numerous times, to include clearing caches/ and storages on the google app and the stadia app.

0 Kudos
5 Replies
Babaganuche7
Founder
Founder

Your phone and tv are in the same wifi?

1 Kudo
Soccer7711
Stadia Player
Stadia Player

yes, on the same wifi 

0 Kudos
Soccer7711
Stadia Player
Stadia Player

Screenshot_20210517-213701_Stadia.jpg

0 Kudos
Midna85
Founder
Founder

@Soccer7711 ,

Have you tried the following troubleshooting?

  • Factory reset your Chromecast Ultra using the Google Home app (in the upper-right menu), reinstall it into your home and make sure it is up to date (do not connect it to your controller yet)
  • Factory reset (and not hard reset) you Stadia controller by holding the GAssistant and capture buttons for 6 seconds when the controller is on (https://support.google.com/stadia/answer/9584135?hl=en#zippy=%2Cfactory-reset-your-controller%2Crese...)
  • Then, connect your controller to your Wi-Fi again, update it and link it with your Chromecast Ultra when asked to do so

Aside from your TV linking issue, is your Stadia connection working fine on Smartphone or laptop (latency, blurry pixels, ...)?

Best,

2 Kudos
Soccer7711
Stadia Player
Stadia Player

yes, that works just fine, i have factory rest, hard reset and all the above options to include other options from other posts, it just wont open stadia from the controller after it is connected and add it via the app, but i can cast it to the tv from the app and play it that way. The chromecast version is 1.50 something from what i remember. 

0 Kudos