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Henrah4130
Community Member

Refunds

So I just found out about how stadias shutting down and what not and heard about games being refunded and everything and I've gone into my transactions like it says to do but none of the games or anything I've ever purchased has the option to request refund and I've got at least 3-400 dollars worth of games and I don't understand how none of them can be able to be refunded it doesn't make any sense can anyone help me out with this?

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2 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Henrah4130 pay attention for emails from the Stadia team in the next few weeks/months. You will be given instructions on how to get your refund.

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Stadia Guides are not employed by Google. Opinions are my own.
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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Also be aware that refunds may still take time for being processed. Google mentioned mid-January 2023:

  • The refund process will take us some time to complete, and we expect to have the majority of refunds completed by the middle of January 2023. Please allow us until this time before contacting our support team regarding the status of your refund(s).
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