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Wakala
Stadia Player
Stadia Player

Dear,

 

I bought my controller and chromecast in the stadia première Edition box trough bol.com.

My question now is wil this also be refunded to me?

Or is Google only going to refunded buyers who bought the set Straight from Google?

Because in that case bigger websites or gamestore's will keep the profit.

 

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Wakala,

If you didn't buy your Hardware on the Google Store, it doesn't look like you'll receive a refund for it according to Google.

You could still wait and see, since they are processing refunds until 18th January, but if you don't get a refund, you can still get in touch with bol.com and see if they can offer any assistance.

  • Q: Will I get a refund? What is available for a refund?
    A: We will be offering refunds for all Stadia hardware purchases (Stadia Controller, Founder's Edition, Premiere Edition, and Play and Watch with Google TV packages) made through the Google Store and software transactions (games and add-on purchases) through the Stadia store. Stadia Pro subscriptions are not eligible for refund, however you will be able to continue playing your games in Pro without further charges until the final wind down date.
  • Source: Stadia Announcement FAQ

Hope this helps!

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Wakala,

If you didn't buy your Hardware on the Google Store, it doesn't look like you'll receive a refund for it according to Google.

You could still wait and see, since they are processing refunds until 18th January, but if you don't get a refund, you can still get in touch with bol.com and see if they can offer any assistance.

  • Q: Will I get a refund? What is available for a refund?
    A: We will be offering refunds for all Stadia hardware purchases (Stadia Controller, Founder's Edition, Premiere Edition, and Play and Watch with Google TV packages) made through the Google Store and software transactions (games and add-on purchases) through the Stadia store. Stadia Pro subscriptions are not eligible for refund, however you will be able to continue playing your games in Pro without further charges until the final wind down date.
  • Source: Stadia Announcement FAQ

Hope this helps!

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