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Greenhill
Founder
Founder

Refund item not listed, google account

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if I request a refund via stadia app, for a game purchased a few minutes ago, it redirects me to my google account, webbrowser, I follow the steps and the item purchased minutes ago is not listed. It is the same google account as my stadia account from which I made the purchase.

house of dead is the game title.

also under the list of purchases, nothing is listed. Completely empty, which makes no sense.

After I select not listed, the refund process ends. I cannot refund this way, because the website stadia app redirects me towards for the refund process, doesnt work.

 

What can I do here?

Thanks. 

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Greenhill
Founder
Founder

I figured it out. Just manually refunded via play.google.com

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Greenhill
Founder
Founder

I figured it out. Just manually refunded via play.google.com

1 Kudo