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Shadowdarck
Stadia Player
Stadia Player

Refund confusion

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Late last week I went a bit mad with the sales and bought a few games.

One of them was Ghost Recon Wildlands.

Now I haven't launched it and had second thoughts, so asked for a refund which has been refused....twice now!

Why would this be? Is there not a 14 day period and limited play time? I don't get it. Can someone advise please?

Thanks :winking_face:

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Best Response
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Have you tried to contact stadia support directly? Google play refund and stadia refund is different and that is what might be causing you some issues.

@Shadowdarck 

-Shadow
I am just a volunteer here on the forums

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3 Replies
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Have you tried to contact stadia support directly? Google play refund and stadia refund is different and that is what might be causing you some issues.

@Shadowdarck 

-Shadow
I am just a volunteer here on the forums
2 Kudos
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Did you had the reason why it got refused?

Have you bought the game in the past and already requested a refund for the same game?

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Shadowdarck
Stadia Player
Stadia Player

Thanks guys got a refund from Support :winking_face:

1 Kudo