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DeadDog52
Stadia Player
Stadia Player

Rabbids does not fit screen

So I'm having a problem with rabbids where the screen is zoomed into the upper right hand corner. This does not happen with any other game and it happens on both my Samsung TV (via ccu) and my android phone (via the app). I have another samung/ccu setup where it works fine. I have tried every possible setting on my tv to resize and move the image with no luck.

I have included a picture from my phone app (Samsung note 9)

Screenshot_20220703-130400_Stadia.jpg

3 Kudos
15 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@DeadDog52 if my understanding is correct, you tried it with another Samsung TV and it works fine? If that's the case then that probably the limitation is with the TV you're using right now.

As for the issue on phone, can you let us know which phone you're using? Only phones and devices listed in the article below are officially supported: 

https://support.google.com/stadia/answer/9578631

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
DeadDog52
Stadia Player
Stadia Player

The phone im using is a Samsung note 9 which is listed in supported devices. All other games I have played (over 100 games) work well on all of my devices.

0 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

Same!  It’s basically unplayable and I even tried on all TVs and my iPhone

2 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

This is from my iPhone attempt but the chromecast and ccwgtv screens were basically similar 

96E5588C-C1BD-42FB-8C43-5F4282B87E1E.jpeg

2 Kudos
DeadDog52
Stadia Player
Stadia Player

If I don't get a solution here, i will repost on reddit and send a link. I am lucky the game works on one of my tvs because the kids love it, but it needs to be fixed for others that don't have options.

0 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

Is there anyone from Stadia that can confirm they've broached this issue with Ubisoft??? I still cant play this game at ALL?   help

0 Kudos
DeadDog52
Stadia Player
Stadia Player

I will post on reddit as well. Do you mind if I use your image? Its better than mine.

0 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

thats fine   Im really annoyed that the game is still in this state.  Thanks for your help and communication

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey folks,

Thank you so much for reporting. We're aware of this issue and are looking into it. As our team is investigating though, they did mention one suggestion to see if it could help. Could y'all try lowering the resolution to 1080p to see if that changes anything? Let us know if that helps at all. Totally okay if it doesn't. Like I said, we just wanted to double check as we continue our investigation.

Thank you,

James

1 Kudo
DeadDog52
Stadia Player
Stadia Player

Hey James, I tried both 720 and 1080. I usually play on 720 as my default (save data) even though I have pro. Still has the issue on my Samsung TV and Samsung phone.

2 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @DeadDog52 

Thanks for checking! I am going to tag @JamesFromGoogle so he notices your reply. :smiling_face_with_smiling_eyes:

2 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

Ive been playing it a 720 and 1080 but nothing helps

0 Kudos
HashTagMediaGuy
Stadia Player
Stadia Player

Have you heard back about a fix for this or anything at all???!!

0 Kudos
DeadDog52
Stadia Player
Stadia Player

No, just whats in this chat that they are aware of the issue. I haven't tested it in the last few days. Maybe worth contacting ubisoft support too.

0 Kudos
Linkorn81
Stadia Player
Stadia Player

I have the same issue it place good on phones but on my tvs at the house :grimacing_face: it unplayable even trued to navigate blind to see if I can re adjust the screen size but doesn’t give you the option to since the options for the game and stadia don’t have such things sad was trying to playing with the kids it’s ok we got to play overcook. Also it’s been months and I see the game hasn’t gotten fix

0 Kudos