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berdiberdus
Community Member

Rückerstattungen

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hallo liebes Google Team, ich wollte nachfragen bis wann die Rückerstattung komm ?

Account: berdiberdus

vielen Dank

mit freundlichen Grüßen Thomas Dolch 

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Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi @berdiberdus,

Thank  you for being a fan and for the polite post. We are all sad about the news, but are here to help until the servers shut down in January. As of right now we don't have any updates to share on this topic other than what has already been written in our Announcement FAQ. If there are any new updates, we will be sure to post them on our social channels and the community blog.

 

Thank you,

James

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3 Replies
JamesFromGoogle
Community Specialist
Community Specialist

Hi @berdiberdus,

Thank  you for being a fan and for the polite post. We are all sad about the news, but are here to help until the servers shut down in January. As of right now we don't have any updates to share on this topic other than what has already been written in our Announcement FAQ. If there are any new updates, we will be sure to post them on our social channels and the community blog.

 

Thank you,

James

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GermanBratwurst
Stadia Player
Stadia Player

Helllo. You write 

We will be offering refunds for all Stadia hardware purchases (Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages) made through the Google Store and software transactions (games and add-on purchases) through the Stadia store.

But in my transactions list there are no buttons to request the refund for bought games...?

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JamesFromGoogle
Community Specialist
Community Specialist

Hi there,

Hopefully the email we sent out on 11/9 was able to answer any of your questions regarding the refund process leading up to January 2023. If you have any further questions, please see our updated FAQ article

 

Thanks,

James

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