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Jilave321
Stadia Player
Stadia Player

Problems with iOS 14.4.1 and DualShock 4

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Hi people, 

Anyone else having problems with playing Stadia on iOS 14.4.1 using a DualShock 4 controller? It connects to my phone just fine, and I am also able to navigate around the Stadia app, but when I start a game Stadia is stuck in the loading screen forever. If I disconnect the controller, it starts normally. But when I connect the controller again when I am in game, I can't use it. Stadia says that the controller is connected and the in-game menu shows the controller buttons, so it 'sees' the controller. Any help would be appreciated. 

Kind regards, 

Jelmer

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Best Response
GraceFromGoogle
Community Member
Update - 11:13 AM PT
Hey everyone, this issue should now be resolved. If the issue persists on your end, can you please try restarting your browser? If that doesn't work, let's also try rebooting your device
 
----------------------------
 
Hi folks, thanks for escalating this issue. The Stadia team is aware and actively investigating as we speak. I'll be sure to keep you posted with the latest details.
 
- Grace

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8 Replies
ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

Hi!
Not sure if it was yourself that I spoke to on Discord, but it doesn't seem to be a known issue as far as I can see. The troubleshooting steps for iOS can be found here but it states that "Supported controllers include the DualShock 4 controller and the Xbox One controller" and there's nothing that is likely to resolve this issue.

My advice would be to report it via the feedback feature on the Stadia App and to raise it with the Stadia Support team.

:robot_face: - Bleep bloop... Inserting support chat link here:

Stadia Support chat

- Vivi
Oooh! I have a signature now! Huzzah!
2 Kudos
Jilave321
Stadia Player
Stadia Player

Thanks ViviFFIX, I will do that. No it wasn't me on Discord.

UPDATE: I have contacted support, hopefully they'll look into it. Maybe more people who have the same problem will speak up.

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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

There appears to be a few people on Reddit having issues, so it has definitely been raised. Seems like it's not isolated, so hopefully it'll be looked into fairly quickly.

I'll let you know here if I hear anything :slightly_smiling_face:

- Vivi
Oooh! I have a signature now! Huzzah!
2 Kudos
LaughingGremlin
Stadia Player
Stadia Player

I'm having the same issue with my iPad Pro, the controller works on the menu but when I load a game I get an unending load screen. I am using a PS4 Dualshock controller and SteelSeries Nimbus controller and both have this problem. Strange thing is that a couple days ago it worked fine with both controllers but now neither work. I don't have this problem on my Galaxy S21 ultra or my PC. This problem is particular to my iPad.

0 Kudos
GraceFromGoogle
Community Member
Update - 11:13 AM PT
Hey everyone, this issue should now be resolved. If the issue persists on your end, can you please try restarting your browser? If that doesn't work, let's also try rebooting your device
 
----------------------------
 
Hi folks, thanks for escalating this issue. The Stadia team is aware and actively investigating as we speak. I'll be sure to keep you posted with the latest details.
 
- Grace
4 Kudos
Jilave321
Stadia Player
Stadia Player

I can confirm the issue has been resolved. Thanks for the update!

1 Kudo
LaughingGremlin
Stadia Player
Stadia Player

It worked! I played Elder Scrolls Online with my iPad Pro yesterday. It's great to play ESO when I'm not on my PC.

The one thing that is bugging me is how I remap the Stadia screen capture button; it's conflicting with ESO's mount button. Every time I try to mount I get a screen grab.  Is there way to remap the screen capture button to my Bluetooth keyboard? If not is there a way to take out screen capture? Is not that important to me and I rather have my mount.

The Keyboard bindings from the PC do work, so I am able to mount using the "H" Key. However, I don't know how much this helps folks without a Bluetooth keyboard or a PC version of the game. 

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Brizzy2019
Stadia Player
Stadia Player

I'm having the same issue with my dual shock ps4 remote its just not responsive when it's time to play the game. I've been playing with the same controller for the last 3 days and now it's not working.

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