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Themnmcrew
Stadia Player
Stadia Player

Poor performance

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I have xfinity gig internet. CC ultra. And CC has to be reset daily. Stadia is almost unplayable without multiple resets. Every. Single. Time. I’ve been with customer support and ISP. Online gaming on any other system is fine. Stadia?  Piss poor. Getting to the point of cancelling Pro. 

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Best Response
Themnmcrew
Stadia Player
Stadia Player

I only use stadia on CCU. No other network issues with anything else. 

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3 Replies
Borussia
Silver Stadia Guide
Silver Stadia Guide

Your frustation is understandable but maybe we can circle the problem together. Experience shows that other users often encounter the same problems and a community's users can help one another :slightly_smiling_face:

Do you see those performance issues only on your CCU but also on e.g. your smartphone?

Do you have the same issues in a different network, let's say at work (yea, you all game at work :winking_face: ) or at a friend's place?

We have to figure out if the problem is on Stadia's, your network's/ISP's or on your CCU's side :slightly_smiling_face:

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Themnmcrew
Stadia Player
Stadia Player

I only use stadia on CCU. No other network issues with anything else. 

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Borussia
Silver Stadia Guide
Silver Stadia Guide

OK. That is a good start :slightly_smiling_face:

Stadia works different than e.g. Netflix, because you cannot precache any content, because the stream has to deliver everything the moment it happens. Packet loss etc. has a great impact on everything here, more than it has while online gaming with PS5 etc.

That means that network issues become obvious which seem to have not been there before.

In order to either confirm or falsify my assumption, could you try out a game utilizing your smartphone? Do your games still run bad?

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