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Neugeist
Stadia Player
Stadia Player

PS4 controller on IPhone8

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Hello,

I connected my PS4 controller via Bluetooth with my IPhone 8 iOS 15.0.1. The connection is working, because eg Playstation Remote is working.

But it‘s not working with Stadia (Safari).

Any suggestions?

Thank you

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Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Neugeist,

Thank you for responding with what you have tried and what is going on. Just wanted to check in here to see if I could provide any additional support. When you say that you are playing on your iPhone using the Safari browser, did you follow the steps in this article to create the Stadia web app shortcut? I tested out what was happening to you personally and when I tried to access Stadia through the Safari app, my controller would work in the Stadia menu, but the games wouldn't launch properly. However, when I tried playing through the web app shortcut my PS4 controller worked beautifully. Please let me know if this helps. If not, we'd be more than happy to see what else we can do.

Thank you,
James

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13 Replies
JeranFromGoogle
Community Specialist
Community Specialist

Hey there New spirit,

I'm sorry to hear that your controller isn't registering commands! I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is this happening with a specific title, or all games?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

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Neugeist
Stadia Player
Stadia Player

1. I’m in the one month test version now, so it’s since my start with stadia.

2. I already had this problem in the main menu. So it’s no problem if a specific game.

3. I were able to use my PS-Controller by using the chrome browser on my IPhone. But the problem here is, that this browser is not able to switch to full screen while stadia is running.

 Any  suggestions on this issue?

 

 Thank you so far

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @Neugeist,

Thank you for responding with what you have tried and what is going on. Just wanted to check in here to see if I could provide any additional support. When you say that you are playing on your iPhone using the Safari browser, did you follow the steps in this article to create the Stadia web app shortcut? I tested out what was happening to you personally and when I tried to access Stadia through the Safari app, my controller would work in the Stadia menu, but the games wouldn't launch properly. However, when I tried playing through the web app shortcut my PS4 controller worked beautifully. Please let me know if this helps. If not, we'd be more than happy to see what else we can do.

Thank you,
James

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Neugeist
Stadia Player
Stadia Player

Hello JamesFromGoogle,

yes I created a shortcut but it doesn’t make any difference.

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JamesFromGoogle
Community Specialist
Community Specialist

Hi again,

Are you using an official Playstation Controller or is it a 3rd party controller?


Thank you,

James

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XT210306
Stadia Player
Stadia Player

On iOS 15 my Playstation 4 Controller is not recognized by the Web App Shortcut Version, but it is recognized on Stadia in Safari. I posted a community blog entry in >Stadia >Stadia General for more information

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Neugeist
Stadia Player
Stadia Player

Hi,

 thank you. You are right. The shortcut (save to desktop) doesn’t work. But just starting stadia in safari by visiting the webpage is working fine!

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

We'll go ahead and close this topic now. Please feel free to reach back out in a new post if anything else comes up.

Thank you,

James

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JeranFromGoogle
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

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kdigiro
Stadia Player
Stadia Player

Try using Google chrome and view as desktop mode in settings if that fails try opening stadia in safari then save to home screen . 

Good luck 

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Neugeist
Stadia Player
Stadia Player

Hello kdigiro,

I created a shortcut but it doesn’t make any difference.

When I start chrome in the desktop mode it just shows me the following and I can’t do anything.

8E4462E2-4516-48A5-BD04-286BCFB6D636.png

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @XT210306 and @Neugeist,

So I did a little experimenting on my end. I was able to play using this exact set up:

  • iPhone XR
  • iOS 15.0.2
  • Safari Web Shortcut
  • PS4 Dualshock controller

However, I do know that there have been some issue on iOS 15 for some users, so if you haven't done this already, please follow these steps:

  • go into your device's settings
  • then navigate to Safari > Advanced > Experimental Features
  • disable WebRTC Platform UDP Sockets.

There is also a new update for iOS 15.1, so I'd also recommend attempting to update to see if that helps at all. Finally if none of that helps, you could also try deleting and then creating a new Web Shortcut.

Keep us posted with how all of this goes.


Best,

James

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JamesFromGoogle
Community Specialist
Community Specialist

Hey there folks,
Just wanted to check in to see if there were any additional questions or comments on this topic. If not, we'll go ahead and close it in another day or so.


Thank you,

James

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