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Minci
Community Member

PGA Tour 2K21 not loading

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I have just bought 2K21 but the game doesn’t load :disappointed_face:

Has anyone else got the same problem?

6 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Update 10:50AM PST:

The Stadia team is launching a deeper investigation into this issue that will involve a temporary removal of PGA Tour 2K21 from the Stadia Store.

Hang tight while we get this sorted out. Apologies for the inconvenience!

Update 11:06AM PST

Official tweet from PGA Tour 2K's team

Update 6:23PM  PST

Hey everyone, great news! The team was able to pinpoint the issue, and PGA Tour 2K21 is now back on the Stadia Store. I understand that this was a very frustrating and less than ideal experience. Thank you all once again for your patience, and hope you enjoy tee-ing off this weekend. 

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2 Kudos
61 Replies
Eric8766
Community Member

I’m screwed on Xbox as well. Get to loading screen, hit A and then just crashes. Haven’t been this disappointed in a game launch in quite sometime. I’ve reached out to 2k support to try and get to the bottom of this and no luck so far

1 Kudo
Gffiv34555
Community Member

Did you ever get this sorted out? I’m in the same boat, 5 seconds after I hit A on the loading screen I get kicked back to the Xbox home screen. I’ve tried all the options from Xbox and it still does the same thing. 

1 Kudo
Jay06
Community Member

One month later, still have the same issue. I uninstalled and reinstalled it and it worked one time, now it “takes too long to start” and boots me back to Xbox home.

1 Kudo
Davistd
Community Member

Having the same issue. Tried this morning and still not working. This company are a bunch of worthless criminals. Install an update to this game. 

1 Kudo
tjmug
Community Member

Same! To say that I am frustrated is an understatement. This needs to be resolved.

0 Kudos
Gffiv34555
Community Member

I am in the same boat, did you ever get it fixed?

0 Kudos
joeycee07
Community Member

any fix yet for you on this? ever since I upgraded to series x it does this.

0 Kudos
MojoFilter81
Stadia Player
Stadia Player

Well it looks as though they were a few problems with this across other platforms and as such Stadia I forgive you :face_with_tears_of_joy:. Bought the game plays great, looks great. Excellent stuff :thumbs_up:

0 Kudos
Coreyod
Community Member

This, coupled with the lack of new games on the service, is why Ill be canceling Stadia PRO and going back to console gaming.  

0 Kudos
MojoFilter81
Stadia Player
Stadia Player

Honestly going that same way. I was fanboying Stadia when I was blown away with RDR since then the big titles have been slow to emerge and this is a disaster. I really want it to work but it's getting to the point of where I'm embarrassed to say I own Stadia. 

1 Kudo
MustyJuggler
Community Member

Any update? 

0 Kudos
MustyJuggler
Community Member

Hang in there everyone. I'm disappointed as well but I'm not to the point of giving up on the platform.

1 Kudo
Mister_Chip
Founder
Founder

it’s been 8 hours since an update. How broken was this trash?  I saved my 10 dollar coupon for it AND google won’t refund it. Just the price of the game.  That’s horse poo poo.  I get that there are bigger issues in the world other than this game release but many of us were really looking forward to it.  It would be nice to get some communication about the status.  

0 Kudos
Gooders
Stadia Player
Stadia Player

The game is back on the store now working 

0 Kudos
Dmaynardinc
Community Member

No still not working. I had the deluxe version wouldn’t work and bought the regular version and that still doesn’t work

0 Kudos
Davistd
Community Member

Same here. Had the disk, no luck and went to the digital and still the same. These guys suck

0 Kudos
Lazydog
Community Member

Same here. Gets to the loading screen then bumps me out. 

1 Kudo
Nackinoo
Founder
Founder

Woke up this morning (UK) and it works for me, sham I missed my planned evening but I am sure I will get a chance later this weekend to learn the ropes.  Sounds like it was a developer issue if it was effecting other platforms and Stadia pulled it off the store, imo, will go see if thee is an explanation out there.

0 Kudos
Blindfiery
Community Member

I put the disc in and my xbox one x and  doesn't even recognize i have a disc in the drive. Returned it and swapped it out. Still same issue. All my other games work fine. Was excited for this one.

0 Kudos
MRLPGOD
Community Member

I am having the exact issue. It will take me to the screen on the Xbox one to where I have to press A. I press A and then it kicks me back to the home screen. I spent 60 bucks on a new game I cannot even play. I have a digital Xbox so I can't even get the hard copy if I wanted to. 

0 Kudos
Davistd
Community Member

I had the hard copy didn’t work; returned it and got a code for digital and the crap still doesn’t work. Xbox as well. This company is garbage. 

0 Kudos
Tutty93
Community Member

Im still having the same issue on xbox one x, can anyone shed some light in how to fix it?

0 Kudos
Davistd
Community Member

There is nothing that can be done until these guys get their crap together. Hard to believe these folks can take your money and not fix a product that has been broken since its release.

1 Kudo
Brettmoniz
Community Member

No they did not take it down just bought today and honestly I just want my money back at this point, this is rediculess just spent $60 for a game I can't play!!! Get your **bleep** together!!!

 

0 Kudos
Brettmoniz
Community Member

This is horse **bleep** how can you continue to sell this game when most people can't even get past the loading screen i got refunded and honestly i will not be buying it "after its fixed". Take this off EVERY market and stop stealing people's money!!!!!! Btw $60 for a 6gb game doesn't even seem worth it! RIP OFF!

0 Kudos
IowaChad
Community Member

I purchased the digital download this evening on the PS4. Once the game loads it freezes once it gets to the screen that says “press X to continue”. I am highly disappointed cause I was under the impression the issues had been resolved before I purchased it.

0 Kudos
Dks05
Community Member

I am till getting stuck on the loading screen and then it boots me back to the home screen.  Tried reinstalling the game but no luck.  Does anyone have any other solutions or is it just the game itself.

0 Kudos
Davistd
Community Member

The same thing happened to me this morning.  I'm getting so pissed at this crap. I wish I had a solution.

This company is absolute garbage. 

0 Kudos
TripsMcgee
Community Member

U have to create or use a new Xbox profile mine hasn’t worked since day one used a different profile gamertag today and it finally worked still won’t work with my main profile though 

0 Kudos
bigglen_66
Community Member

my PGA tour will not load on just about everything im over it, it sucks

0 Kudos