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Minci
Community Member

PGA Tour 2K21 not loading

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I have just bought 2K21 but the game doesn’t load :disappointed_face:

Has anyone else got the same problem?

6 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Update 10:50AM PST:

The Stadia team is launching a deeper investigation into this issue that will involve a temporary removal of PGA Tour 2K21 from the Stadia Store.

Hang tight while we get this sorted out. Apologies for the inconvenience!

Update 11:06AM PST

Official tweet from PGA Tour 2K's team

Update 6:23PM  PST

Hey everyone, great news! The team was able to pinpoint the issue, and PGA Tour 2K21 is now back on the Stadia Store. I understand that this was a very frustrating and less than ideal experience. Thank you all once again for your patience, and hope you enjoy tee-ing off this weekend. 

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2 Kudos
61 Replies
GenX
Community Member

Confirmed.  Just bought the deluxe version.  It won't load on Chromecast, Chromebook or Pixel 4 XL.

Stadia release of PGA Tour 2K21 was delayed a few hours.  Perhaps this is one of the reasons why.

1 Kudo
ChrisFromGoogle
Community Specialist
Community Specialist

Hiya! The Stadia Team is aware of this particular issue, and we're hard at work tracking a solution. Hang tight -- I'll update this thread when I am able. Thanks for your patience!

1 Kudo
ChrisFromGoogle
Community Specialist
Community Specialist

Update 10:50AM PST:

The Stadia team is launching a deeper investigation into this issue that will involve a temporary removal of PGA Tour 2K21 from the Stadia Store.

Hang tight while we get this sorted out. Apologies for the inconvenience!

Update 11:06AM PST

Official tweet from PGA Tour 2K's team

Update 6:23PM  PST

Hey everyone, great news! The team was able to pinpoint the issue, and PGA Tour 2K21 is now back on the Stadia Store. I understand that this was a very frustrating and less than ideal experience. Thank you all once again for your patience, and hope you enjoy tee-ing off this weekend. 

2 Kudos
MrBlue
Founder
Founder

I wouldn't be marking this as a solution...

4 Kudos
Slatesam
Community Member

When can we expect it back in the store? Can we get a ETA?

2 Kudos
Newbee
Community Member

I dont understand why Google is putting this toward 2k gaming. I am customer to Google, i expect you guys to sort out my service.  

1 Kudo
Newbee
Community Member

More and more reports coming in that it is only, us, founders that can not play. if this is true, it is a real kick in the as for the "core supporters". 

1 Kudo
Gooders
Stadia Player
Stadia Player

Hey chris, i need help with my stadia account and my friends list not showing all my friends on chromecast, i have logged a fault with stadia support at the start of this year but my issue still isn’t fixed

0 Kudos
Bradleyglisson
Community Member
  • Any updates on this yet?
0 Kudos
Davistd
Community Member

Mine still won’t load on the Xbox one x. What’s the problem and fix?

0 Kudos
Davistd
Community Member

Great news is crap. How are you going to fix this issue on the Xbox one x?

0 Kudos
mstat
Community Member

I have reinstalled the game multiple times and still am stuck on the loading screen. What should I do.

0 Kudos
RollPokes10
Community Member

Just purchased on Xbox one. Still having the same issue already stated.. what’s the deal?

0 Kudos
Davistd
Community Member

This was three days ago, what’s the status?

0 Kudos
CassieH88
Community Member

Bought this game for the Xbox one and it won't work, doesn't load very disappointed :disappointed_face: 

1 Kudo
joeycee07
Community Member

any fix for you yet on this? I had it for xbox one then got the series x and since then it just crashes at the Home Screen.

0 Kudos
Davistd
Community Member

Here it is, several days past the release date and this game still isn’t working. HB studios are criminals and need to be held accountable for their lack of professionalism, support, and inability to fix their product. You are a horrible company and karma will bite. Garbage. 

0 Kudos
tgayfer
Community Member

nope just got the game and i’m stuck on loading screen

0 Kudos
bigglen_66
Community Member

my PGA tour 2k21 will not load on just about everything it sucks sorry

0 Kudos
bigglen_66
Community Member

im on PS4 and still not working lol

0 Kudos
stinkyrinky
Stadia Player
Stadia Player

This issue still seems to happen, despite the August 2020 update saying it is fixed... any help here?

0 Kudos
TheFinalHeir
Founder
Founder

Yeah, I get a little wifi signal next to the infinite loading ring before I am trapped. 

1 Kudo
Nackinoo
Founder
Founder

Glad they are on it happening in UK as for sure.

0 Kudos
Newbee
Community Member

its world wide, no stadia users are able to play this release. i just wish i bought it on steam this morning, but i really wanted to try this on stadia, it seems to be the perfect title for it.

0 Kudos
Morpheo996
Community Member

Anyone have news about the problems?

0 Kudos
Newbee
Community Member

soon 4h since release, stadia only platform with problems. no progress by Google.

0 Kudos
MKL84
Community Member

I have same problem

0 Kudos
MojoFilter81
Stadia Player
Stadia Player

Total disaster! Had booked 2 days off work to indulge in this.....never needed an Xbox X so much right now!!!

0 Kudos
Dmaynardinc
Community Member

Doesn’t work on Xbox either. I pre ordered the game 3 weeks ago and still can’t play it. I get the whole load screen but when I hit A to continue it goes back to the Xbox live home screen

1 Kudo