I just bout this game. Played it once with absolutely no issues. Now every time I go into the game the mouse commands stop working - not a problem with the mouse as it works fine in other games and elsewhere on my computer. (Cannot look around or aim) Also, every time I go into the game I have to change to my preferred settings - EVERY TIME. (I prefer inverted Y Axis) It keeps going back to the default.
Any ideas? And if not, does anyone know how to get my money back?
Hey @AKDestroyer,
it could be an issue with the Chrome Browser or with your mouse. If it's a mouse issue, you could try with another mouse to see if your mouse is maybe defective.
In case it's a Chrome issue, try the following:
If that doesn't help, you can also contact the Stadia support for further ideas/troubleshooting.
In case you still insists on having a refund, just so you know, here is how you can do this:
You can also check out this site to find out how to get a refund.
Hey @AKDestroyer,
it could be an issue with the Chrome Browser or with your mouse. If it's a mouse issue, you could try with another mouse to see if your mouse is maybe defective.
In case it's a Chrome issue, try the following:
If that doesn't help, you can also contact the Stadia support for further ideas/troubleshooting.
In case you still insists on having a refund, just so you know, here is how you can do this:
You can also check out this site to find out how to get a refund.
@Chufu Thank you! That and a computer restart took care of it
Hi @AKDestroyer,
Try the hint @Chufu posted. Are you playing on a laptop? I had some issues with the laptop when playing with a mouse connected.
Looks like the trackpad is winning the battle of the mouse movement sometimes, so I disabled the trackpad when a mouse is connected.
About the game settings resetting to default that is a annoying thing that happens with more Ubisoft games I am afraid.?
Best thing you can do is contact Ubisoft to let them know about the issue. ![]()