Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ❤️
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
I figured it might be nice for people to know that codes are going out, if painfully slowly.
I got mine and registered my desired name. So have hope, you may yet still get the name you want.
I spoke to Google and complained. They issued a support ticket with some scripted lies about this being an isolated issue. I was promised a code by the end of the day, so I replied as soon S midnight came around saying that I had been misled. I received my code couple of minutes later! It feels too quick to have been a coincidence.
Gamertags all taken. Hey ho. Guess next time I'll order more than five and a half months ahead.
Claimed Destiny 2. Won't load. Something about being unable to assign tokens. woohoo! I'm on home WiFi measured using my phone in the same room at 76 Mbps
Honestly, it's not the whole "not getting to play" thing that's bothering me. I could wait however long (even though I did buy a Founders Edition and currently have it). It's the fact that I "could" have reserved a super awesome username because I was anxiously waiting on release to nab it before other do. I can literally guarantee that is long gone at this point. Like, don't promise something and do another. If they would have said what they are backpedaling on now, I wouldn't even be mad at this point.
1. Ordered my Stadia Founder's Edition on October 1st in response to a Stadia marketing promotion.
2. Got charged yesterday on my credit card for my Stadia.
3. Reviewing my order details and tracking information, my order has not shipped yet, and I'm not scheduled to receive my Stadia until December 2nd 😞
4. No code yet, obviously.
5. Bought into the Stadia because I don't have any modern machines or gaming computers but want to play all the modern AAA titles. Stadia is the perfect fit for me, the casual gamer.
6. The last AAA title I played was Breath of the Wild on Wii U. (Yes, I have a Wii U, stop laughing)
7. I loved Borderlands and can't wait to play Borderlands 3!
Also ordered mine on June 6th, physical unit arrived today, still no code, so all I have is an un-usable hunk of hardware. Makes for an interesting paper weight...
Google it’s been over 24 hours and you have not even sent an email to at least those us who ordered the Founders Edition but if nothing else an email to all of those who pre-ordered indicating what is going on and at least apologizing for a terrible launch process and misleading early statements on the benefits of Stadia and the Founders Edition (e.g. are buddy codes coming or not?, when are all the other missing features coming) - it seems like even the support reps are confused as to what Stadia is in some cases, or they thought the codes would be in the Founders Edition boxes.
Why do we get more information from non-Google sources like Verge, 9 to 5, etc. than from Google itself?
If this is intended to be a mass public beta albeit using paid customers that should have been clearly communicated. The only notice I even knew my payment source was charged before shipping came from the payment provider.
How hard was it to keep track of the Order Date of the pre-orders and control shipments in the order you promised? While there may be a few normal cases of delays this seems quite widespread and nowhere near in order of first in first out.
For now I will continue to wait to receive my code(s) so I can try this out personally before making a final adjustment but at least you should be extending the 15 day return period for hardware kits at a minimum.
Same here. Ordered late but my Founder edition was despatched yesterday ( would have it now I would have been home for the delivery) . However still no emails from Google Stadia with my activation code. Have also sent 2 messages on Twitter with no reply. Not good enough !