Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ❤️
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
Same here no code for my account and disappointed in Google like so many others. I ordered two founder edition packages on two separate orders back to back on June 7th. My son received his code yesterday but I did not. I went to the Stadia website looking for answers and left my number for a return call from support that stated "stay by your phone we will call you within minutes" Well four hours later they called me and of course when I was unavailable to take their call. They left a message" blah blah sorry we missed your call please contact us again". Sad, very sad customer service Google.
Hi folks, We're aware that some of you who pre-ordered Founder’s Edition may not have received your invite codes in the expected time-frame. The Stadia team is actively investigating this issue, and we’ll be back with an update as soon as possible. Thank you for your patience.
Grace and the Stadia team
Hi can i have some service @GraceFromGoogle please ? I order the june 6 the minute the preorder went live and my order is still not shipped or i didnt get a code. The guys at google when i call today said To me that he gonna check with expert because he dont understand. When i ask for my code for start playing on my stadia ( i bought à chromebook today) he said i gonna have a code when my order is shipped. Im à little mad because first another google employé said To me rallier this week.that even if i dont have my chromecast i gonna be able To play the 19 and choose my username. I Feel à little overwhelm about the fact that nobody can answer me or give me direct answer. I ask the employé To transfert me To superior To make a complain and didnt want To..... I JUST WANT TO PLAY ON MY PC PLZ Thank you
People want compensation? I just want it to work. This was a closed 3 month "testing" period if you didn't understand that clarity when you bought founders you are naive. Any new product, line, technology that is being released by a company will have hiccups. 3DS anyone? one of the worst launches ever, How about Video games in it's infancy? Crap coming out left and right.
Yes that's no excuse for the lack of communication with Founders but still Stadia clearly wasn't ready for the public that was the whole point of the founders Edition. Pay to get in first, and you will get in first before millions of others when they officially release next year to the public. For the record, the controller feels awesome I can't wait to play.