cancel
Showing results for 
Search instead for 
Did you mean: 
Hi
Community Member

Ordered 6th of june, yet to recieve a code.

Jump to Best Response

Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?

 

 

Give kudos boys :red_heart:

49 Kudos
Best Response
GraceFromGoogle
Community Member

Hi Founders,

I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.

If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!

- Grace

View Best Response in original post

1 Kudo
644 Replies
Chandler
Community Member

@giz  their loss, although i would like to play, I have a PC, a PS4 and a Switch, I will hardly miss out on content.

If everyone decides with their wallets, Google will soon start to listen.

 

#CancelAllTheOrders

 

If I don't get a reply by tomorrow , when the post offices open, mine will be in the first truck outta here.

1 Kudo
theDustRoom
Community Member

Flounders Edition™

Tags (2)
2 Kudos
JaegoDylan
Community Member

Yes I like the rest have a machine hooked up but it can do nothing!

 

wahoo!! 

1 Kudo
oztrich
Community Member

Agreed @Fe3dbak.

FE was meant to be the only way to lock in the day 1 experience.  Even if the hardware was delayed, I think people would have accepted as long as they could get in and register their tags.  With lower than expected sales, PE orders (some of which are months later than FE orders) are arriving first and some of those have codes and are happily playing.

It's a huge snub to those who wanted to support this service the most.

5 Kudos
2swizzle
Community Member

All I'm going to say to you Google after this crapshow 

E40B4B9D-2F8D-4FD6-AE84-D717BF524937.png

3 Kudos
Maaseru
Community Member

@2swizzle I also got that  email this morning and teied it out. It was great. I feel like it is a sign I should return Stadia after all this mess.

0 Kudos
Fe3dbak
Community Member

@oztrich I guess the squeaky wheel gets the grease because I got my code just over an hour after my post on here..
COINCIDENCE?!
probably.
But thanks @GraceFromGoogle if you did give a stealthy poke at the server for me.

0 Kudos
auser
Community Member

Maybe. I’ve been pretty squeaky. 

1 Kudo
auser
Community Member

Pretty disappointed. Looking forward to Microsoft releasing Xbox scarlet after this. 

1 Kudo
SeraphXIII
Community Member

Hmm...may have to check that out!  Thanks for the gem! @auser 

0 Kudos
auser
Community Member

It’s not due out for While. At this rate, woo get our codes by the time Project Scarlett is released. 

0 Kudos
steveb
Community Member

@Fe3dbak  I've not managed to grease any wheels, sadly. Still a day one founder floundering without a code, despite many questions on here.  

0 Kudos

Got mine too after posting on here about an hour ago. Impressed with the last hour of Stadia. Although I wish it wasn't such a bad launch which took some of the excitement and enjoyment out for me. Another free game for the inconvenience would be a great gesture :slightly_smiling_face: 

0 Kudos
Sil3nce
Community Member
And I'm still here, awaiting my code too. This is just ridiculous. A company like Google being unable to do something like this, yet they expect us to believe them that our games will have no lag and will run smoothly?! Why couldn't they just print the code and put it in the box with the controller?
0 Kudos
auser
Community Member

Certainly hoping I can receive mine too. Being stuck in a hospital bed is getting frustrating and was looking forward to having a distraction. 

@GraceFromGoogle any idea when the code will arrive?

0 Kudos
CampinSam
Founder
Founder
@Fe3dbak I guess I need to make some noise too. Any chance I could get a code sometime soon @GraceFromGoogle? I really want to try it out, but sadly, instead of a controller, currently "I got a rock" :loudly_crying_face:
0 Kudos
SeraphXIII
Community Member

a $130 dollar rock. :disappointed_face:

0 Kudos
CampinSam
Founder
Founder

At least it's pretty lol.

0 Kudos
jheinze
Community Member

@GraceFromGoogle - If you have magic powers - I would truly appreciate a boost here.  48 hours after I received my controller and still no code..........

0 Kudos
Don't bet on any kind of real response. They have said **bleep** the founders. I just want to send it back now.
0 Kudos
SeraphXIII
Community Member

I totally understand how you feel.  To be honest...I don't need it (too many alternatives...that actually works...today). SMH. I told myself to wait until tomorrow and if nothing...then I'm definitely sending back.  Besides all games available at launch are already available on my PS4 (MK11, Destiny 2, etc)...so won't miss Stadia at all. 

0 Kudos
chrispage1
Community Member

Ordered on July 30th (late I know!) and I've now had it for 9 hours. Still no access code so currently a paperweight...

I rate Google and am a big fan of their products but this launch has been nothing short of ridiculous.

1 Kudo
TheBadMF
Community Member

Ordered on the 7th June. Code just arrived

1 Kudo
flint
Community Member

Same thing here, ordered 7th of june stadia pack arrived this morning (FR) and just get my code few hours after the signature validation and orders debit process.

that so validate my theory, they really found few hiccups within the store orders and so explain why people that have ordered on june 6th get there code after some more recent orders, the whole system process is a mess as there is only two situations:

you were a collateral damage of the store malfunction and so had to wait for the patch to be deployed on their side of things.

or

you were just victim of the store non-sense process that wait for the package delivery proof and order debit to be complete.

my two cents, they already knew that but weren’t willing to admit that their on-boarding process will be dreadful because of the store workflow.

Happy gaming you all, keep it up, name tag aren’t all taken I got the opportunity to get mine.

I’ll keep posting and wanders around for a while in order to me to have a continue and complete feedback to push to Google.

I’ll also write a couple of articles about all that soft opening nightmare, what went well, what didn’t and some side article in order to tackle some bull**bleep** and plain bashing that I just saw emerged couple hours ago.

Cheers!

0 Kudos
Rhydem
Community Member
I'm also abit disappointed, I've got my Google Stadia arriving tomorrow - and I've got a few guys over to show off the device, but just realised I need a code. These guys are hardcore gamers, but don't believe in Stadia at all, I'm going to be a complete laughing stock when this arrives and I'm unable to use it. Wouldn't be a good image to portray for the device. Fingers crossed I receive it in time tomorrow!
0 Kudos
DougFunny
Founder
Founder

IMG_-y7v0bm.jpg

 I believe these are contacts for tech support. I am not sure but this is what a Google Rep gave me to try and get an answer about my code.

0 Kudos
Rhydem
Community Member

Relax Bro, there's no need to blast Google employees on the web, you'll get your code. Just abit disappointing but come on...

0 Kudos
DougFunny
Founder
Founder

Guess they didn't like my image. They got me banned from Reddit for posting their emails :face_with_tears_of_joy:

0 Kudos
giz
Community Member

@DougFunny 

Cans:

- ban someone from reddit

 

Cannots

- email invite codes

1 Kudo
DougFunny
Founder
Founder
Right? They are focused on posting ads and celebrating on their personal Twitter pages... I got one of their cell phone numbers, I am buying 15 burner phones and spamming it with Bill Gates photos relentlessly tomorrow. :face_with_tears_of_joy:
0 Kudos