Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ![]()
Hi Founders,
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
- Grace
@DougFunny Gotta be honest. I'll probably be here, waiting in line for my hand out.. that I paid for.
Ordered July 9th and received hardware but pointless as I can't play anything without a code.
Received my access Code:)
Ordered june 18
Ordered on June 7th and just got my delivery today. Literally 2 hours later I got my invite code. I wonder if it has to be delivered for you to get the code now.
No. I got my controller earlier today and still no code.
Had mine for a lot more than 2 hours, still no code...
got my hardware for the stadia but still dont have a code:/ its useless at the moment and i ordered in july
Will probably print out this thread and keep it - along with the sealed Founders Edition pack I got. Some Google Zealot will probably purchase it from me in a decade for at least 4x the price. 400% return in 10 years isn't that bad.
This is a piece of history
It now seems like June 6/7 codes are getting to people at least. I think their staggering it so that they don't get a sudden rush on their systems, as it's new that'd be even more embarrassing if it got overloaded and went down... They'd rather gradually turn up the heat.
Just dread to think how long a July 30th code is going to take!
I have received the physical hardware, but no code yet. Just a paperweight on the desk.
Just received a callback from Google, 6 hours later than expected. Thankfully, this issue has only affected a very small number of customers. A tiny fraction. I actually started laughing which I think freaked her out. I will receive my code "soon", which I hope means "before Christmas". I have received a support mail, for what it is worth.
yes, I received an email the day that my controller was shipped out. The email stated that codes will be sent out right after the product was shipped. NOT TRUE! Hell, I've even been as lucky as speaking with an actual support person from the Stadia team who said that my codes will be here today when I receive my controller. AGAIN...NOT TRUE! Came home...founders edition at the door (delivered safely), but no way to play without the codes (as stated by Google).
I'm glad that they discovered and fixed the problem (had to search to find this out...instead of being emailed with an update from Google)...but no time table for when to expect the codes? I feel like Google is seriously half-assing this release and making excuses to buy more time to collect more money from its victims it sold lies to.
To go further, in that same aforementioned email, google goes on to say that founders can play day one with a ps4 controller, xbox controller, etc...you know, while you wait to get the controller. Here's the thing...I understand a delay or a technical issue with the server or whatever...but why not be transparent about it? Why do we have to wonder WTH is going on? At this point, I have a PS4 Pro and Xbox One S...so I'm thinking that I may return for refund if the codes are not in my email tonight. I could always purchase later when they get the act together.
This is by far the dumbest thing of this roll-out. Code emails should have gone out to founders edition purchasers upon purchase and usernames should have been reserved months ago. This is a shockingly disorganized effort from Google.
I just received my Founders Edition today; sure would be nice to be able to use it.
Hi everybody,
We can confirm that if you pre-ordered Founder’s Edition in June, and your form of payment has now been charged, your Stadia access code has been sent to you via email. We are now moving in sequence through the orders placed on or after July 1st. We will post further updates here and on our social channels.
Thank you Grace for the quick follow up ![]()
Anyone order after 9/18 get their code yet? Received my device today, but still no code. ![]()