Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ![]()
Hi Founders,
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
- Grace
Still No Code. Since yesterday. If it doesnt arrive by tomorrow im returning it for a refund. I will never bother trying it again.First impressions are everything and google failed tremendously. Well Done
Does anyone know if we can have spaces or special characters in our username?
I'm a bit confused with this whole invitation code situation.
I seem to recall that I selected my gamer tag during purchase - assuming that it was mine an locked in. Then some time after received a message that I'd be receiving an invitation code where I could select my gamertag/username 'soon'.
So what exactly happened here? And where is my code?
I have the controller in hand but can do nothing with it. I won't even open it until I get the code and lock in my name.
I didn't think there was any other benefit to being a founder, other than being able to reserve my tag - I paid for the tag grab. So what's going on?
same for me
Same ordered on the 8th got the kit but no codes and no advice that the code is late. Had to Google what was going on to find out it's a balls up. Disappointing.
the running theme it seems peopel getting the product but not the code
I am blown away at how i can receive PHYSICAL HARDWARE that has to travel across the country via truck and plane before i receive a ELECTRONIC LETTER that travels through the miracle of the internet making delivering this letters almost instant. A electronic letter sent by a multi-billion dollar company with resources to do almost anything. I'm simply flabbergasted.
Controller in hand, no code, therefore unusable.
Ordered founder edition in August. Delivery date was 20.-21.11. Received notification today about delay in delivery and no update on the expected delivery date. No shipment, no code, no idea when I may get my order. Location: Norway
Does anybody know how many founder editions were sold, globally?
@giz I don't think that's been published but apparently it was "lower than expectations"
But if they can't even get what pre-orders they did get to everyone on launch day (or even launch week) I'd be scared to see what would have happened if it did meet their preorder expectations..
If someone could just guess when I’ll get my code it’ll be more of an update than Google are giving me...
@Matt1 Hi. Thanks for reaching out. I am going to guess that your code will arrive next Tuesday about 10 minutes after you to to bed.
@steveb thanks for your reply. **bleep** it, I knew I should stay up later next Tuesday!
Add me! No code yet, ordered in 7th june!
45 hours waiting...
My Stadia controller is just delivered. Even though my hands are itching to open it up, I'm not sure what I'm gonna do without a invite code .
I have got a returns email in seconds after filling it in for my Stadia Founders Edition. I really don't want to send it back but my goodness what a mess, no support, no communication (apart from generic statements that help nobody)
If someone at google could reach out to me and provide my activation code soon I'll reconsider returning it, but in all honestly, you have really dropped the ball on this and I would expect better from a global company. Day two of release and can't play something I've had on preorder since June... what an absolute joke!
@GraceFromGoogle anything?
This is an absolute joke.. fail to understand how this has been so mismanaged... I recent "upgraded" to a pixel 4XL and think that is also rushed and not as good as it could have been... Is there more to this Google have you given up? Are our codes in the same place as the designs for the pixel watch?? Any chance I will be able to play my device anytime soon?
@Chandler Looks like they are calling your bluff.
I'm not pushing my chips in until I find out if I can get a tag or not.
#nocode