Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ![]()
Hi Founders,
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
- Grace
I too pre ordered on June 6th and my order is saying I won't receive the controller until as late as December 2nd. This is pretty frustrating as I had hoped to share Stadia with my friends and family over Thanksgiving. Now I likely won't have time to enjoy the product until next year due to holiday vacations during which I won't have access to suitable internet.
Further, no code still.
Edit:
I have just in the past hour received an email indicating my order has now been shipped and the estimated delivery date has moved up to November 22nd at the latest! Happy to get it before Thanksgiving
. Big thanks to the support teams if this is in response to our complaints on the forums. Otherwise, best of luck with the rollout everyone. Software can be extremely difficult and scaling even more so. Google may be protecting our user experience by moving a bit slower than we all had hoped.
Still not received a code. I also ordered the 6th of June...
@GraceFromGoogle how can this thread be "Solved" ? The issue has obviously not been addressed!
Also no code - and the explanation is pretty flimsy also. They have a list of names and a list of codes - emails go out instantaneously - what's the hold up?
This **bleep** is insane
It's not a good sign if you can't send out a few thousand emails in a matter of seconds. A company like Google should be able to do this.
The biggest problem for me ( no code yet) is that I could not select my gamertag yet. That was a major reason for me to order stadia the moment it became available. I would have also expected that hardware is shipped out in the order of the pre-orders. But I don't have my hardware either. It is shipped but won't arrive before the 22nd. Which is odd in itself. You have to pick the slowest shipping speed for a package to take 4 days inside of Europe.
I want to love this service but you are making it very hard.
Also please start thinking about how you can make this up to us. Maybe a longer free pro membership? How about a year?
Same. I wanted my username to be one many people will probably choose. Instead I have to wait. I ordered on June 6th, as of now, no shipping and obviously no code
Also, I don't think you corrected the issue, otherwise I, who ordered on the first day, would have received my code by now. What the heck Google? Do you always treat people who believe in you like this?
Feels like this isn't a 'solved' post? Is there a timeline you can offer for when we will get codes? Thank you.
I just received my Founders Bundle, about an hour ago.... but since I have no code I can’t play....
What should I do? This is kinda unacceptable...
Doesn't seem like Google has addressed the issue. Still no invite code and my stadia will be in today. June 6th founders still aren't getting theirs in order they were received.
Please hurry this invite mailing list up. Most are not even going to get their names they wanna choose. ![]()
Thanks
So, what happen if I can't get the nickname I want as promised because I haven't received my code yet and there are no updates?
I ordered 14th June and my order was shipped 19th November.
I've not receved my code yet. @GraceFromGoogle when I will receive my code?
I ordered 10th of June, and the shipment has already started.
The code however has not been sent, and the stadia support couldnt help me aswell. ....
I ordered 6th of June, even a few seconds before the sentence "Now available for preorder" spoken on the presentation. Still not shipped or received a code over mail. May @GraceFromGoogle can take a look at?