Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7... You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?
Give kudos boys ![]()
Hi Founders,
I can confirm that if you pre-ordered the Stadia Founder’s Edition, and your form of payment has been charged, your access code has been sent to you via email. Pre-orders for Premiere Edition will start shipping on Monday.
If you're a Founder, have received your shipment, but have not received your code, please reach out to the Stadia support team , and they'll be more than happy to work with you on your code delivery. Thanks!
- Grace
@GraceFromGoogle ,where are my code?, Mark as resolved, does not solve it. That they will send according to the orders, in which part they said that when they sold the founder package. We will receive the code this year or just just take our money.enough of lying, enough of Googlelying
@GraceFromGoogle I have also received my hardware but I'm waiting for my invite code email and email to secure a user name.
Got system today. Still no code.
@GraceFromGoogle I recieved my founders bundle on the 19th but no code. I preordered on June 10th. Yesterday phone support told me I would get my code within 24 hours of delivery of the hardware. That was 30 hours ago and no code. I didn't even get the confirmation email for the call that I was told I would get. I have tried phone support again and no callback, been 6.5 hours.
Stop providing the scripted, false response and marking these solved. The issues aren't solved!
Same here, controller and chromecast received today, but no code... so frustrating. I thought Google was a big IT company and... as a developer, I've seen a lot of **bleep**ty things, but nothing like that... On an invite code email sender ? really ? on the launch day ? well, at least in my company we are having fun talking about that
Cause now I'm wondering how bad your codebase should be if your not able to have a decent email sender service... And did you test your code at least ? I'm personally following your guideline about writing testable code, but are you even following your own guidelines ?
Anyway, I'm sure we'll be laughing about that in few month guys while playing on our Stadia because this is truly the future of gaming, and shout-out to Google for being the first to do it
technically, and as far as I'm concerned...their not the first to do anything yet if it doesn't work. They may be the closest...but until I'm in, I can't say that they are the first. Maybe the first to sale folks a $130 paperweight shaped as a controller. @flybacks
They are far from the first to do it. M&A and lots of other offerings out there with much more support a big development community.
do your research before you laud then in underserved praise. That being said, they are big fish in a smaller pond. I give them a year heads up before they are either the clear winners or thus ends up being killed by google.
i give them the benefit of the doubt, but with a VERY short leash to get there act together.
Pre-Order: 6/8/2019 0122 EDT
Shipped: 11/18/2019 1455 CST
Delivered: 11/20/2019 1214 EST
Invite Code: 11/20/2019 at 1638 EST
+1
Ordered June 6th and nothing yet. Only thing that ever got done was my card was charged. No shipping email, no code.
Like most mainly pissed the code wasn't emailed for june 6 people today. It was advertised that all foundation folks would get access on launch.
I have the same issue. I also ordered on June 6th and still no code. I have a friend that also ordered on June 6th but hours after me and he already got it. I already lost all the names I wanted to use. I think you guys should pay more attention on us and give the code manually. Or compensate in some way, because WE PAID more for this. We paid to play at day 1. We paid more to be able to choose our names first. We PAID...
I ordered June 6th, received my code this morning, and my controller this afternoon. Hopefully you get yours soon.
I ordered it also on 6th of June.... No code. I don't belive that they send the code like their orders.
My account was charged. I received my shipment, but can't use it for lack of invite code...
I have STILL not gotten my code and received a shipping notification. I am so disappointed in this launch and upset about the broken promises. If Google doesn't prioritize the first buyers of Stadia, this whole product and team is so flawed. If I do not receive my code by 11:59 PST I will be expecting my money back. I paid to be able to play ON launch day and they already were late with shipping my order. If they can't even handle sending out emails then this product is a joke.
Right there with you. This should have been sent out on the day of purchase. None of this waiting BS. Shipments should have been out last week and the system should have gone “live” at a certain time. I bought on June 11. 5 days after the launch. Well within a window to get my gamer tag I want. If I don’t get it I’m gonna be upset. This is a let down from a company I put a lot of faith in.