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NoMercyWWE
Community Member

No sound on MK11 except in cutscenes

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Hello everyone just made a pro deal with MK11 (Premium) but it doesn't matter what I try I won't get any sound except from the cutscenes so my system (Chromecast ultra) is working. I have tried different audio settings in game but no sound. I have confirmed it's definitely not my system the TV and other Stadia games have crystal clear sound. Please help quicky, playing without sound isn't half as much fun.
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LocutusReyBorg
Community Member

Re: No sound on MK11 except in cutscenes

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I have the same issue

In the PC the sound works fine,

If I send the game from the PC to the chomecast, the sound works fine

But If I run again the game directly from the chromecast, the sound dissapears.

No sound using a headset neither

I rebooted the chromecast, tv and router. I restored the factory settings of the chromecast. None of those actions worked

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DaniGamePlayer
Community Member

Re: No sound on MK11 except in cutscenes

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Hi @GraceFromGoogle any news about this issue?

I am worried. I have purchased this game and I believe Stadia team will be able to fix this bug, but It will be appreciated to have more info about it. Should we blame Warner team? Stadia team? both of them? How can we help?

VIVA Stadia!!

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YrX
Community Member

Re: No sound on MK11 except in cutscenes

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Fixed yet? I'd love to buy this
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DaniGamePlayer
Community Member

Re: No sound on MK11 except in cutscenes

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@YrX not yet. Neither any update about it 😞

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Umcharliex
Community Member

Re: No sound on MK11 except in cutscenes

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@GraceFromGoogle 

Is there any updates or timeframes to share for this issue? I bought this game recently but still have not been able to get sound on my chrome cast. 

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Ulltiger
Community Member

Re: No sound on MK11 except in cutscenes

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Do we have any solution yet for this, have been enjoying the game since founder membership but now unplayable without sound. If there is not a solution then can the purchase be refunded? This is the only negative of an otherwise good platform

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Happy
Community Member

Re: No sound on MK11 except in cutscenes

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Temporary fix is launching the game through mobile (stadia.google.com) or PC webrowser and then reconnecting on Stadia

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Ulltiger
Community Member

Re: No sound on MK11 except in cutscenes

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Excellent temporary fix, obviously this bug needs sorting properly but at least the game is playable again, even if it is a long winded way to launch the game

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DaniGamePlayer
Community Member

Re: No sound on MK11 except in cutscenes

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@GraceFromGoogle any update? what's the solution provided? Should we launch the game through mobile?

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