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Shpanks1
Community Member

No controllers work on PC with stadia

I have tried everything to use my controllers on PC. I have plugged in the Stadia controller, which get recognized by my PC, but not Stadia. I have also tried 2 separate Xbox one Controllers, wired and wireless, both did not work. My PC also recognized my Xbox Controllers. So far it feels like I have thrown my money don the drain. For a service that only works on my TV. No Razer Phone 2 Support and no ability to use controllers on my laptop. I am also using Chrome version 78. Please somebody have a solution to any or all of these, other than "these features will be enabled in the future". Totally frustrated.
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16 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Shpanks1, have you checked that you have all requirements for playing on your PC, which are:

  • A Google account
    • Not compatible with Google for Work, Google for Education, and certain other managed Google accounts
  • Stadia Founder's Edition, Premiere Edition, or a Stadia Buddy Pass
  • A computer with a recent version of Chrome browser
  • The Stadia app (available on Google Play or in the Apple App Store®)
    • The Android version requires a mobile device running Android 6.0 or greater
    • The iOS version requires a mobile device running iOS 11.0 or greater
  • A reliable internet connection (10 Mbps or greater is recommended)
  • A Stadia Controller, a mouse and keyboard, a Playstation® DualShock® 4 Controller, an Xbox One® Controller, or another supported controller.

Source: This article

In which way does stadia not work for you? When I play it at home, I just open the Chrome-Browser, go to stadia.google.com and then I am able to play.

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mcnichoj
Founder
Founder

@Chufu 
"In which way does stadia not work for you?" I don't know how more plainly he could say his problem is that Stadia via Chrome won't acknowledge his controllers.
You usually do great posts but you kind of stumbled here. (Are you a new member of the Stadia team? /s)

 

I have no solutions for this issue. I just booted up a laptop that I haven't touched since the start of the year, plugged in a PS4 controller, let it install and Stadia recognized it immediately.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

@mcnichoj there is no reason to be offended in any way by my question.

As issues can have several reasons, it would be great to just know exactly what the problem with the controller is, because from the requirements he should be able to use a Stadia controller. But who knows if there is an error message or whatever. As I mentioned above, for me the Stadia controller works fine in Chrome, so it would be nice to just get some more information about the problem. Might also be that the controller is defective, but just from the line "the controller doesn't work in chrome on PC" there is not much we could help with anyway.

P.S: If I would be a member of the Stadia team, I would definetely not post in the community forum in my free time hahaha.

1 Kudo
mcnichoj
Founder
Founder

@Chufu 
 I wasn't offended, my apologies if I made it seem that way.

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Shpanks1
Community Member

This post, no offense is useless. I know the basic requirements for Stadia and i am well beyond all minimum requirements. The Stadia controller is not defective, like i said in the post it works on the TV. I have Chrome 78 which is beyond the Chrome 75 required. There are no error messages that come up, Stadia just does not register it with its own service on PC, but my PC does.
1 Kudo
Streamer
Stadia Player
Stadia Player

@Shpanks1 , could you provide some information about your PC and OS?

I understand how frustrating it is, but unless the purpose of your thread is to simply vent, people trying to help you can only generalize if you don't give them a whole lot to work with. 

----------------------------------------------------------------
youtube.com/StadiaStreamer
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Rigo
Community Member

I had problems with the USB ports, try all the ports you have available. Usb 2 and 3

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Shpanks1
Community Member

I will provide some basic info now my PC is a Dell XPS 15 i7, has the most recent update to Win10 as well. Chrome browser is updated to 78. All my USB ports work, because the PC registers the controllers as inputs when wired and my Xbox controllers as wired and wireless. When i launch Stadia no controllers work. I am using 2 different bt enabled Xbox one controllers and one white Stadia controller. All controllers function perfectly on my Xbox One X, on my PC with Steam and Xbox Gamepass, and the Stadia controller works fine with Chromecast Ultimate on the TV. I am not posting to this site just to "vent", I am truly looking for a solution for me to play on my PC, via stadia.google.com.  i im more than happy to provide more info about my PC if needed, but it meets all Google's requirements to run Stadia efficiently.

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Babaganuche7
Founder
Founder

Does the light come on the controller while plugged into your pc? Is it showing up as an unknown device?

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Shpanks1
Community Member

Controller vibrates when connected then goes from orange to solid white. PC registers the controller as an input device, Stadia does not.
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Babaganuche7
Founder
Founder

Have you launched games with mouse and keyboard and then tried playing with the controller? Perhaps if you are able you can test if its working in non stadia games.

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MrMei
Community Member

Try to start Stadia (Chrome) first, then connect the controller and then start a game.
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mcnichoj
Founder
Founder

I've thought up a couple things you can try.

Uninstall then reinstall Chrome and/or try playing with the controllers on a different computer.

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Shpanks1
Community Member

Hey everyone, Thank you all for your support in helping figure out what was wrong. I found out that stadia does not work with j5 create USB-C hubs. Forgot I had one plugged in the back of my PC. Disconnected it and now everything works great. Once again thank you everyone.
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mcnichoj
Founder
Founder

Glad you got it working and good to know information on incompatibility for specific USB adapters.

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myboidrizzydre
Community Member

It worked for me. What you have to do is launch any desktop game with the support for external controllers (I launched Asphalt 9:Legends on PC) and then you wait for a prompt to say your controller is recognized by the game(maybe toggle off/on your controller), and then jump back into stadia and it should work!

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