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Cmv121
Community Member

No access code

My stadia is due to be delivered today, according to DHL, yet I have no access code. Why not? And if I can't play tonight I would rather like to be compensated for being delivered a product I cannot use
1 Kudo
14 Replies
Bandulu
Community Member

Mine was delivered this morning. Still waiting for my code too!!! It’s pretty frustrating having some exciting new technology that I can’t use
2 Kudos
Cmv121
Community Member

Same boat as you bud, got my tech but no play
0 Kudos
Deleted User
Not applicable

That stinks! I have yet to receive my code too! I’ll highlight each one of you at different times earliest first

0 Kudos
davidking
Stadia Player
Stadia Player

You can contact support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

0 Kudos
Cmv121
Community Member

Would be great but they have removed the email function and turned off chat.....

1 Kudo
daidokoro
Community Member

Same boat. Cancelled going to the gym today, moved my appointments around so I could spend the evening testing this thing out, and......... No code.... very annoying.
1 Kudo
1V4N
Community Member

I just received my 2x Founders Edition Bundles and still no access codes.... This is extremely disappointing, but sadly not surprising. 

I still have option to return them within 15-days, so will wait another few days. 

0 Kudos
trailMelon
Community Member

Same here. DHL delivered this morning, but still no access code. 

Royal F up by teams at Google. It shouldn’t be this difficult. 

0 Kudos
GhettoMonopoly
Community Member

Mine was delivered today have known about shipment since yesterday, still no code received.

0 Kudos
Dammerouso
Founder
Founder

Just really replying so i can monitor how long it takes others to get thier codes. I only received my founders edition about 2 hours ago so still holding out hope for an email to appear - very disappointing. 

0 Kudos
Cmv121
Community Member

Had mine since 2 pm GMT. Still no code, got a call from Google and they said it will be soon, I said if you can't tell me a rough time span then how can you say soon?

0 Kudos
Dammerouso
Founder
Founder

@Cmv121 yeah it's pretty poor, if it's only a small fraction of founders as they claim (that looks false after searching online)then they really should do some sort of good will gesture/compensation 

0 Kudos
Dammerouso
Founder
Founder

my code came through on the early hours of this morning - roughly 6 hours after signing for delivery of my founders edition. So activated this morning before work - all good, works well no input lag or frame rate issues, actually surprised how well it functions. My internet speed is around 170mbs. Hope everyone else gets similar results.

0 Kudos
Cmv121
Community Member

I've had my stadia since yesterday at 2pm lol it's now 11am the following day and still no code. I'm not impressed

0 Kudos