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cecil_8675
Stadia Player
Stadia Player

NBA 2k21 syncing issue

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I am having trouble connecting nba 2k21 to the google server. It is unable to sync

5 Kudos
Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi folks,

Just wanted to let everyone know that we are aware of this issue and are investigating. We appreciate everyone's patience and we'll keep everyone posted here once we have another update.

EDIT: We received an update regarding NBA 2k21 [ Unable to synchronize your user profile information ] and our partner said that the issue should be fixed. Please let us know if you are still experiencing this issue or not. (11/22)

Thank you,

James

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1 Kudo
28 Replies
Lacnoir
Stadia Player
Stadia Player

Same Problem ! Have you find a solution?

1 Kudo
Glow
Stadia Player
Stadia Player

I am experiencing the same issue , do you know if its a server issue? Because my wifi works perfectly at home .

1 Kudo
ShotGunK3lly
Stadia Player
Stadia Player

Same problem here, haven't been able to connect to server since yesterday

1 Kudo
TrulyDevoted1
Stadia Player
Stadia Player

no more nba 2k21online server shut down sorry bros

0 Kudos
HeatFanPreece
Stadia Player
Stadia Player

Is that factual?

 

0 Kudos
Codex7700
Stadia Player
Stadia Player

Same issue, talked with 2k & Stadia support....it's been like this for almost a week. I'm gonna need a refund soon

0 Kudos
petty
Stadia Player
Stadia Player

its been days now. Whats going on with nba 2k21? nobody can connect and its saying our myplayer saves are corrupted

1 Kudo
Wong
Founder
Founder

SERIOUSLY! 2k games is telling me to get in touch with the Stadia team and it seems both parties are playing dumb.

0 Kudos
dmsquare
Community Member

Such bs. I'm having the same issue. Stadia saying 2k and 2k saying stadia. What f'n bs. What a waste of money. Literally poured 1000s of dollars into stadia and nothing. 

0 Kudos
brazilnuts
Stadia Player
Stadia Player

wtf

0 Kudos
46john23
Stadia Player
Stadia Player

Anyone else having a problem with nba 2k not being online??

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @46john23 

Sorry to hear you are having issues with NBA 2k.
Did you try contacting 2K support or Stadia Support chat:slightly_smiling_face:

1 Kudo
Lacnoir
Stadia Player
Stadia Player

Same problem, and 2K dont have solution.

it’s an update problem

0 Kudos
Thorn
Stadia Player
Stadia Player

The unic solution is wait and prove another day if it's solved?

 

Thank you

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Thorn 

Did you reach out to 2K support or Stadia Support chat with your issue?
I hope you get your issue resolved soon... :face_with_rolling_eyes:

1 Kudo
Thorn
Stadia Player
Stadia Player

Thank you for your response @RXShorty .

Tomorrow I'll try to use Stadia support chat.

1 Kudo
MyEyeCaptain
Stadia Player
Stadia Player

Sorry to hear this happened Thorn.  I really feel like a lost profile would be addressed on the publishers end.  Are the rest of your saved settings such as custom rosters and teams still intact?

0 Kudos
Thorn
Stadia Player
Stadia Player

Hi everybody. This morming I can played with my saved profiles. The name of saved profiles is unknown but if I enter I can play with them.

Now I can play.

Thanks a lot for all.

Alex

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi folks,

Just wanted to let everyone know that we are aware of this issue and are investigating. We appreciate everyone's patience and we'll keep everyone posted here once we have another update.

EDIT: We received an update regarding NBA 2k21 [ Unable to synchronize your user profile information ] and our partner said that the issue should be fixed. Please let us know if you are still experiencing this issue or not. (11/22)

Thank you,

James

1 Kudo
ArchMart
Stadia Player
Stadia Player

I can start a new MyCareer now, but I don't want to start a new one. I want the one I already have. It's gone. Is this being worked on? I want a refund if not. I'd put a good amount of money into it. Not to mention all the time. 

1 Kudo
Sergisevi23
Stadia Player
Stadia Player

Hi, I tried to contact the plattform but they didnt do anything, and now I dont have my profile, tell me what t do to solve this problem, please.

0 Kudos
Chris3435
Community Member

Sorry for my Part uploading the wrong Photo

0 Kudos
DrippWay2Hard
Stadia Player
Stadia Player

My 2k21 is having these same issues now what do I do to fix it???

0 Kudos
Lacnoir
Stadia Player
Stadia Player

Hey guys!! It’s all good for me now 

0 Kudos
Alphaking2020
Community Member

Iam having a problem  with  nab 2k21  as it says it can not sync my profile info 

3 Kudos
hothotdog
Stadia Player
Stadia Player

Issue is starting again today I had this problem

1 Kudo
Sdgreen6415
Stadia Player
Stadia Player

My profile won't sinc with nba2k21

0 Kudos
-Dementor-
Founder
Founder

Looks like it's fixed

0 Kudos