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Dolphinm8ey
Stadia Player
Stadia Player

My wifi connection

So, my WiFi is perfect and has a strong connection but it says most of the time that my WiFi is bad and I need to get a better connection even though I have really good connection. could it be because i'm on Chromebook? I have no other options than post this question.

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13 Replies
Babaganuche7
Founder
Founder

Will you run a speedtest for us? Let us know if you're on wifi or ethernet as well

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Dolphinm8ey
Stadia Player
Stadia Player

I am on WiFi and here is a picture of the speed test resultsScreenshot 2020-11-09 at 6.17.06 PM.png

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Babaganuche7
Founder
Founder

Are you on a 2.4ghz connection or 5 ghz? How close are you to your modem? Is anything else using your connection?

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Dolphinm8ey
Stadia Player
Stadia Player

my WiFi is 5 ghz and I am very close to my modem also the only other thing connected right now is a iphone and ipad. I also have stadia pro if that helps

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Babaganuche7
Founder
Founder

Try disconnecting your other devices and see if that helps. Do you happen to live in an apartment or other crowded area?

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Dolphinm8ey
Stadia Player
Stadia Player

I have also used the free trial and paid once for stadia pro

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Dolphinm8ey
Stadia Player
Stadia Player

I do not live in an apartment or anywhere crowded I also tried playing when no one else was on anything and the devices were turned off (other then my Chromebook)

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Babaganuche7
Founder
Founder

How does the game perform when you get the message that it may close? 

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Dolphinm8ey
Stadia Player
Stadia Player

It preforms really good with little lag spikes then it closes at a random time after almost 5-10 minutes. also the message comes up right when it starts

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Babaganuche7
Founder
Founder

Do you get similar results in incognito mode?

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Dolphinm8ey
Stadia Player
Stadia Player

I am very sorry I did not answer sooner but using an incognito window did not help it was the same results

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Babaganuche7
Founder
Founder

It may be worth unplugging your modem/router for 30 a full 30 seconds, and then plugging it in again if you haven't already. It is also possible to be too close to your router so depending on how close you are maybe looj into that. You may also want to check if you get the same results via ethernet.

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Dolphinm8ey
Stadia Player
Stadia Player

ok I will try ethernet

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