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Michele
Founder
Founder

My post got rejected. I'd like to contact mods to have a manual review

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Hi there! I've published a pretty elaborate post, which at the moment of publishing gets an automatic rejection.

I suspect it's because in the post there are several links, but they are just for reference and most of them points towards the games in the Stadia Store.

I am positive the content of the post qualifies for publishing. I'd like to have the opinion of a Community Moderator to see if the post can be published with the links, which would provide insightful resources for the reader.

Thanks

2 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Michele -- Looks like the spam filter got a hold of your post. I went ahead and fished it out. This happens from time to time. Sorry about that! Feel free to @ mention either me or Grace to get that fixed for you if this happens again.

View Best Response in original post

2 Kudos
8 Replies
Deleted User
Not applicable

@Michele Would you mind posting photos of the error message(s) it's showing you? It would help escalate this a little faster.

Thank you!

0 Kudos
Michele
Founder
Founder

@Deleted User it's actually not an error per se, as soon as I click "post", it says the following:

Michele_0-1601745103323.png

Problem is, if I click to see the status, the post is marked as rejected:

Michele_1-1601745190857.png

It never went through an approval process, as the "Items awaiting approval" section is empty:

Michele_2-1601745238534.png

The decision is clearly automatic. This is why I am seeking mods' help: to ask them to please look through the post (there are quite a bunch of links inside) and to verify that all of them are ok, and the content itself of the post is alright (I am actually praising Stadia Pro's subscription model).

Can you do anything about that?

0 Kudos
Deleted User
Not applicable

@Michele This is incredibly helpful thank you so much! I'll pass it along for you

1 Kudo
Michele
Founder
Founder

@Deleted User thank you as well! :slightly_smiling_face: Please don't hesitate to contact me in case you needed further clarification, I'd really like to see my post published :slightly_smiling_face:

0 Kudos
GraceFromGoogle
Community Member

Hi Michele, 

Thanks for stopping by the Stadia Community and escalating this issue. Hmm... I'm not seeing your post in my queues. Can you do me a favor and try to publish your post without the links? If the post goes through, we'll know it's due to the hyperlinks. If it still doesn't go through, we'll try something else. 

- Grace

1 Kudo
Michele
Founder
Founder

Hi Grace, thanks for stepping in! I've created a new post, identical to the first one, but in the second one one I've removed all the links as you suggested. This post doesn't go through either, unfortunately.

Michele_0-1601839255121.png

I suppose that you don't see it in your queues because it gets automatically rejected without passing through an approval process.

Is there anything else I can do?

0 Kudos
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Michele -- Looks like the spam filter got a hold of your post. I went ahead and fished it out. This happens from time to time. Sorry about that! Feel free to @ mention either me or Grace to get that fixed for you if this happens again.

2 Kudos
Michele
Founder
Founder

Hi Chris, thanks a lot for your help!! Can I ask you one final favour? The version of the post that got published was the one without links or images, would it be possible to publish the other one instead? I've already deleted the "bare" version from "Stadia General". 

0 Kudos