I purchased Watch Dogs: Legion gold edition six days ago, which should have access to Watch_Dogs Complete edition as part of the season pass, however, I still have no access to this title. I contacted stadia support five days ago and they pointed the finger at Ubisoft and said that I should ask there, but Ubisoft said that Google should have emailed me an access code for Watch_Dogs Complete edition which I never received. Stadia support have now gone quiet on the issue without it being resolved.
I see on reddit and on here a few similar reports, but from closer to the release date of Watch_Dogs complete edition, and I don't see if/how those people finally resolved their access issues. Does anyone have experience of this issue and how to get it resolved? It's rather unhelpful when both Ubisoft and Google point fingers at each other and nobody wants to accept responsibility.
@SynthSam I purchased Watch Dogs Legion: Ultimate edition day 1 and received an email from Stadia on December 10th. I would contact Stadia as they seem to be the ones sending out the emails.
Here's a copy of the email I received
@SynthSam I purchased Watch Dogs Legion: Ultimate edition day 1 and received an email from Stadia on December 10th. I would contact Stadia as they seem to be the ones sending out the emails.
Here's a copy of the email I received
Thanks for letting me know. A few hours after I posted this, I received the code.
So it took up to a full week to get the code? ![]()
Do I just wait as I bought Watch Dogs Legion's Gold Edition just yesterday?
I just checked my emails and it took 6 days, so I would wait a little while before bothering with customer service, particularly seeing as Ubi and Stadia support didn't seem to know who was responsible for sending the code. The mail was from Stadia in the end.
Thank You for the reply, I actually got the mail from Stadia like you mentioned.
One small tid bit I can add is how it took a game session to cross the 2 hours played mark on Watch Dogs Legion before I got the mail.
Perhaps that's just me noticing it, but it does make sense for the mails to be sent just a little while after the 2 hours max return time has passed, if it's something automated.
It wasn't in the description that you would be emailed the Watch Dogs Complete Edition code to your email - poor communication. I assumed it would just be within the Watch Dogs Legion game or just added automatically.
Maybe just adding in the comment that you would receive a code in your email within the next day might have save a lot of confusion for a lot of users, including me.
But now we'll know from experience.
I received mine in my email appx. 11 hours after purchase of Watch Dogs Legion Gold Edition (Watch Dogs Legion base game plus Season Pass).
(The code in the screenshot has been redeemed).
No hard feelings. All is well. Awesome deal. The original watch dogs with Aiden Pierce along with Claire is a forever classic and favorite. Thank you Ubisoft and Google.
I purchased at appx 11-11:30pm on Wednesday night and received the email with code on Thursday 10:15am
Simple and easy to redeem the code and Watch Dogs Complete Edition is immediately added to my/your game collection.
i bought the season pass and al waiting for the code..pretty please Stadia..![]()
Hi @Stado,
It can take a few days. ![]()
Enjoy the game when it arrives!
I got an email from Ubisoft.
They said i should have grotten one from Google shortly after my purchase.
Nope.
Haven't seen that. Else, wouldn't contact support. So what's the solution?
As I mentioned above, I got one from stadia but it took quite a while.
Can anyone "disprove" that you need to play Legion for 2h first, so that it can't be returned?
I'd rather play 1 first!
I got my email before I played 2 hours watch dogs legion.
But took a while.
I think it was like 2 weeks.
Got it quick enough!
Thanks!