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RedLion
Stadia Player
Stadia Player

Making exceptions for age-rated games and apps

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Both my kids have Google accounts managed by me through Family Link.  Both have Android smartphones which for now is the only way they play Stadia games, via the Stadia Android app.

My 9 year old girl reports that she can't play any of her Stadia games and that she is always blocked by a parental control message.  I take this to mean one of two possibilities.

One, that she can't launch the Stadia app at all.  This might make sense because the Stadia app is rated Teen by Google Play and her Google account reflects the settings appropriate for her age.  However, I have already specifically unlocked the Stadia app for her.

Two, that she can launch the Stadia app but cannot launch any individual games within it. 

I told her next time she sees a parental block message to look for a prompt to send me an approval request.

Is that how to do it?  Is there a way to make exceptions to access to age-rated content, both in terms of Android apps from Google Play, and in terms of Stadia games within Stadia?

In other words, when I approved the Stadia app for her, does that overcome the fact that the app is rated Teen, which is a rating she is normally blocked from using?

Similarly, I have her older brother (age set as 12) set to have a maximum of Everyone 10+. for Stadia games.  Within Stadia, I have flipped the switch to "Share this game with Family" on three Teen-rated games I'm OK with him playing.  But he can't even see them let alone try to launch them because he's blocked from all Teen games.  How can I unlock those three and only those three games for him?   Is there a way to make exceptions on ratings for Stadia games?

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Best Response
Grovelhog
Founder
Founder

Shared games on managed accounts always require permission from the family manager on first load.

In the family link app, go to child -> manage settings -> Stadia -> Review Games

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4 Replies
Grovelhog
Founder
Founder

Shared games on managed accounts always require permission from the family manager on first load.

In the family link app, go to child -> manage settings -> Stadia -> Review Games

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RedLion
Stadia Player
Stadia Player

How is this permission from the Family Manager to be given?  Can it be given remotely?

When you refer to the Family Link app, do you mean on the child's phone or on my phone?

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @RedLion 

The Family app is on the parents phone. :slightly_smiling_face:

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RedLion
Stadia Player
Stadia Player

More detail: my daughter says that the issue on her Android phone is that she can launch the Stadia app just fine.  The problem is that on doing so, where the big red Play button in the middle of the screen is, she does not have "This screen" as an available choice.  Only an offer to play the game on a computer or something.  How can I get her Stadia app to let her play the games on her own phone?

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