Hello. I want to connect my existing Ubisoft+ Account with Stadia in Germany.
I select a game, click on "start game", then "play with ubisoft+" then it redirects me to a new screen and they write "your account has been linked with your ubisoft+ account".
Below I have one button "not now" and "subscribe für 17,99 Euros". If I klick "not now, I will send to Stadia homescreen, on the other button they ask me for my creditcard informations to buy a new ubisoft subscription?!
Same happens if I login to Stadia in incognito mode. They write "your account has been linked" without asking for my ubisoft+ credentials...
Someohne can help me please?
Thank you and best regards
Yeah, I get it done with the Ubisoft support chat. Problem was, that on Stadia you don't see what E-Mail is used for the linked Ubiconnect account. As Ubisoft told me the E-Mail address, I could login, unlink Stadia and then link to the correct account.
Thank you.
Hello @GermanBratwurst
You can find more information about connecting your Ubisoft account to Stadia on THIS support page.
Did you tried this link: https://stadia.google.com/ubisoftplus ?
Hope this helps. ![]()
Yeah, I get it done with the Ubisoft support chat. Problem was, that on Stadia you don't see what E-Mail is used for the linked Ubiconnect account. As Ubisoft told me the E-Mail address, I could login, unlink Stadia and then link to the correct account.
Thank you.
Hi everyone,
It looks like we've been able to find a solution to this topic. We'll go ahead and leave it open for another day or so in case anyone else has any questions or comments.
Thank you,
James
Hi again,
We'll go ahead and close this conversation now. Please feel free to reach back out in a new post if you ever need anything else.
Thank you,
James