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GermanBratwurst
Stadia Player
Stadia Player

Linking Ubisoftplus Account with Stadia

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Hello. I want to connect my existing Ubisoft+ Account with Stadia in Germany. 

I select a game, click on "start game", then "play with ubisoft+" then it redirects me to a new screen and they write "your account has been linked with your ubisoft+ account".

Below I have one button "not now" and "subscribe für 17,99 Euros". If I klick "not now, I will send to Stadia homescreen, on the other button they ask me for my creditcard informations to buy a new ubisoft subscription?!

Same happens if I login to Stadia in incognito mode. They write "your account has been linked" without asking for my ubisoft+ credentials...

Someohne can help me please?

Thank you and best regards

1 Kudo
Best Response
GermanBratwurst
Stadia Player
Stadia Player

Yeah, I get it done with the Ubisoft support chat. Problem was, that on Stadia you don't see what E-Mail is used for the linked Ubiconnect account. As Ubisoft told me the E-Mail address, I could login, unlink Stadia and then link to the correct account. 

Thank you.

 

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4 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @GermanBratwurst

You can find more information about connecting your Ubisoft account to Stadia on THIS support page.
Did you tried this link: https://stadia.google.com/ubisoftplus ?

Hope this helps. :slightly_smiling_face:

1 Kudo
GermanBratwurst
Stadia Player
Stadia Player

Yeah, I get it done with the Ubisoft support chat. Problem was, that on Stadia you don't see what E-Mail is used for the linked Ubiconnect account. As Ubisoft told me the E-Mail address, I could login, unlink Stadia and then link to the correct account. 

Thank you.

 

2 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

It looks like we've been able to find a solution to this topic. We'll go ahead and leave it open for another day or so in case anyone else has any questions or comments.


Thank you,

James

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi again,
We'll go ahead and close this conversation now. Please feel free to reach back out in a new post if you ever need anything else.

Thank you,

James

0 Kudos