My keyboard and mouse don't work in any game. Until yesterday everything worked perfectly but suddenly this error appeared. I don't know what to do anymore, I've tried everything. I'm afraid it could be a Stadia bug.
I have also tried on other computers but the same error appears.
This is quite strange, for me it is working fine. Did you try from incognito tab?
Yes but I get the same issue.
Maybe could be the hardware or the browser.
Did you try on Edge?
Did you try different mouse and keyboard? For example, I found some issue with some mouses in my laptop while with other I didn't see any problem.
Hey everyone,
Just wanted to hop in here and thank both @AndroiFy and @Ivan for their help so far on this post. @Alejandro999, were you able to try some of the suggestions our awesome Stadia Guides came up with? Keep us posted with how things are going and if you still need help when you can.
Thank you,
James
@Alejandro999 Can you share more of your setup? I'm assuming you're playing through Chrome browser on a computer? If yes, can you share the Chrome browser version?
Also, what kind of error do you see? I see there's a grey rectangle in your post, so I wasn't sure if you were trying to share something, but there's nothing on it. If possible, it would be great if you can share a screenshot of the issue, or a video recording when the issue happens.
Which mouse and keyboard are you using? It might be worth to update the drivers to make sure they're most recent. Do you have spare keyboards and mouse that you can try? Just want to make sure it's not peripheral issue.
You also mentioned you tried in 'any game'. Can you inform us which games you've tried so far?
Once we have more info we'll be able to help you troubleshoot further.
@Alejandro999 Are you using VPN by any chance? If yes, can you try disabling it and see if your kb/m works?
Hey Stadians,
Thanks so much for the responses in this conversation. It looks like we haven't received any updates here so we are going to close it now. Please reach back in the community if anyone needs any additional help.
Thank you,
James