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HyekARBazooka
Stadia Player
Stadia Player

Issues when playing game, lags, image, freeze

Hi,

 

I couldnt find something like this topic and I created it.

Basically to share with Stadia devs the game issues we might have. Any game.

1. Game name

2. PC/Mac/Android/Chromcast Ultra

3. Wifi if 5ghz or 2,4ghz

4. Used  Browser (if there the case)

5. Problem

6 If it happens with other games

Thank you

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15 Replies
HyekARBazooka
Stadia Player
Stadia Player

So, in my case:

1. Elder Scroll Online

2. The game sometimes is having the image freeze, with lags, if like when one is playing with bad video graphic card. And sometimes very less I can see pixels or blurry

 

I have good connection, as per google speed tester 248.891Mbps, and it says also that it is excelent for playing Stadia

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HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

To better understand the issue, this happens only with Elder Scroll Online or it happens to you with any games?

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HyekARBazooka
Stadia Player
Stadia Player

I didnt check it, but the last time I played the Hitman before starting the Elder Scroll, and with Hitman it was fine, no such a issue.

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi @HyekARBazooka, thanks for providing that info. Are you on wi-fi for both your PC and Chromecast Ultra?

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HyekARBazooka
Stadia Player
Stadia Player

Hi,

 

Yes both

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi again @HyekARBazooka, thanks for providing that context. Is it possible to test your connection with an ethernet cable? My suspicion is that your problem arises from an unstable wireless connection. Stadia's stream quality relies almost entirely on a stable connection first, and a fast connection second. It's much more important to ensure that you are not dropping any packets or experiencing jitter on your wireless network than it is to have a certain speed.

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HyekARBazooka
Stadia Player
Stadia Player

Hi, I just checked it today, and U were right. It seems like having many mbp isbnot enough, and with tye wire it plays way better

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hiya @HyekARBazooka,

If it isn't game specific please share your gaming setup. Are you playing on the Chromecast Ultra, Smartphone, PC or Mac? And are using WiFi 5 GHz of a ethernet cable. 

Troubleshooting these kind of things can be tricky but worth your time. :beaming_face_with_smiling_eyes:

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HyekARBazooka
Stadia Player
Stadia Player

Hi,

I am using most of the times PC, with Chrome. Also Chromcast Ultra, yes with wifi 5ghz

 

 

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Sorry for the late reply.

Do you also are experiencing those blurry images on the Chromecast Ultra?
Did you try connecting one of your devices with a ethernet cable if possible?

Could be your WiFi connection isn't that stable somehow?

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HyekARBazooka
Stadia Player
Stadia Player

Sorry for the late answer, Hi, I just checked it today, and U were right. It seems like having many mbp isbnot enough, and with tye wire it plays way better

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r3volt97
Stadia Player
Stadia Player

I have played Risk of Rain a lot few months back on 300mbps ethernet , the only issue is input lag of the mice like when i move the cursor left it either ignores my command or goes a bit more further than i wanna move the cursor to , it's not reliable at all . Looking forward hearing from you , thank you .

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @r3volt97,

Did you try using a Chrome incognito window to see if this helps?
Are you having these latency issues with other games as well? 

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r3volt97
Stadia Player
Stadia Player

On every browser , everything lagging . 

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r3volt97
Stadia Player
Stadia Player

Update for the above , i haven't got issues playing with an xbox controller at all , i have noticed the pointer ( mice ) issue is the same in every game no matter what . Tried every browser tho 

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