cancel
Showing results for 
Search instead for 
Did you mean: 
Rierruc
Stadia Player
Stadia Player

Issue with Family Sharing

Jump to Best Response

Hello,

My wife and I both have trial Pro accounts. I set my account up first, and I am the family manager (Google Family). When my wife logs into her Stadia account, it shows all of her games as being 'Shared by Family'. When we both attempt to simultaneously play the same game, whichever one of us opens the game second receives an error advising that we can only have a single family member playing a game at the same time. 

Short of removing her from Google Family, does anyone know of a way to get Stadia to recognize that she has her own Pro account? 

0 Kudos
Best Response
Rierruc
Stadia Player
Stadia Player

I contacted Google Support and was able to resolve the issue. She hadn't gone into her account and claimed the game. It was one of the included Pro titles. 

View Best Response in original post

3 Kudos
2 Replies
Rierruc
Stadia Player
Stadia Player

I contacted Google Support and was able to resolve the issue. She hadn't gone into her account and claimed the game. It was one of the included Pro titles. 

3 Kudos
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Thanks for sharing this information, really useful!

0 Kudos