cancel
Showing results for 
Search instead for 
Did you mean: 
linken
Community Member

Is anyone else getting disconnected with an excellent connection?

Jump to Best Response

Two or three minutes into a session, the screen freezes and I'm returned to the stadia screen. No reason why as if I'm the one how exited the game.

I jump back in and the session is playing without me. 

This happens until I give up playing. 

I am a Pro Member playing on chrome.

0 Kudos
Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@linken There can be many variables for this. A few questions to try determine the root cause:

  • When did you start having this issue? Have you encountered this kind of issue in the past?
  • Which region/country are you based when accessing Stadia?
  • Are you using VPN?
  • Which game(s) did you play when you encounter the issue? If you only tried with one game, can you try with other games and see if the issue persists?
  • Do you have the option of trying different internet network connection?

Sometimes some games are down/ experiencing intermittent connection, and sometime some region's data center are also experiencing the issue. If you can answer the questions above it would help to get an idea of what's going on.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.

View Best Response in original post

2 Kudos
1 Reply
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@linken There can be many variables for this. A few questions to try determine the root cause:

  • When did you start having this issue? Have you encountered this kind of issue in the past?
  • Which region/country are you based when accessing Stadia?
  • Are you using VPN?
  • Which game(s) did you play when you encounter the issue? If you only tried with one game, can you try with other games and see if the issue persists?
  • Do you have the option of trying different internet network connection?

Sometimes some games are down/ experiencing intermittent connection, and sometime some region's data center are also experiencing the issue. If you can answer the questions above it would help to get an idea of what's going on.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
2 Kudos