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tuckerthegamer
Stadia Player
Stadia Player

I'm having trouble connecting to Elder Scrolls Online

I've been going back and forth with EOS support for over a week now and they cannot fix the problem. For some reason, my account is stuck and I'm unable to login. At this point, I'm starting to wonder if there's something on the Stadia side that I'm unable to change but it's probably stuck pointing to the wrong EOS account or something.

Everywhere I've read that people had similar issues, they were resolved by disconnecting and reconnecting the account... but we've done that about 20 times and it doesn't seem to fix the problem.

When my Stadia account is linked to my EOS account it just gets stuck on "Requesting login..." and then it times out. When I disconnect through the EOS site, and then try to login, it prompts me to go to EOS and connect my account. It still just gets stuck at "Requesting login" though.

Any help would be greatly appreciated!


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2 Replies
Blackgem
Stadia Player
Stadia Player

Do you have the base game purchased on another platform where you can log in with your game to test it? This game has crossave and crossbuy except the base game.

Can you use your Stadia account to login to their website? https://account.elderscrollsonline.com/users/account

Does it appear that you have correctly linked the Stadia account on this page? https://account.elderscrollsonline.com/account/linked_accounts

Have you previously been able to play ESO on STADIA with your account? Have you always used the same ESO and Stadia account or have you used several different ones?

If you are making too many attempts, my advice, disconnect your account and wait 24h, then connect your account and wait 24h, since it could also be blocked for too many consecutive attempts.

Right now I'm going to ESO to take advantage of the current event... the truth is that it would be very annoying not to be able to do it.

---
El conocimiento es poder, úsalo bien, pues su mal uso conlleva la destrucción.
"Stadia Gameplay", my channel of choice for Stadia 4K HDR content.
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tuckerthegamer
Stadia Player
Stadia Player

1. No, not on this account... but I my family members have accounts setup the same way we setup my account and theirs work fine.

2. Yes, when my account is connected to Stadia, I can login both with the EOS account and with the Stadia account option (clicking the stadia icon)

3. Yes, I can see the connection icon next to the stadia icon

4. I've never been able to login with this account. I paid for the game through stadia, connected to my account, and that's as far as I got.

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