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Alexetc
Stadia Player
Stadia Player

Hitman constantly disconnects from the server.

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Hitman constantly disconnects from the server.

Does anyone else have this issue?

It isn't related to maintenance - the server says green.

16 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi, everyone. We have received word from our partner that the issue should now be resolved. Please let me know if you continue to experience problems.

View Best Response in original post

4 Kudos
54 Replies
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

I have had this issue myself personally too.
I know it is not an issue to the Stadia servers as the game would not be running if it was.

All I do know is there is some form of issue between the Stadia servers and the hitman servers. what exactly? I really wish I knew.

rest assured you are not the only one who gets "hitman is offline" messages.

-Shadow
I am just a volunteer here on the forums
7 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

For everyone still having this issue with Hitman disconnecting from the Hitman server, please leave a comment and also report it to IO Interactive.

I personally put in a report today with them. hopefully they will look into this more

-Shadow
I am just a volunteer here on the forums
0 Kudos
Morphadelic
Founder
Founder

I have reported it to IO and it really didn’t help- suggesting it could be my internet (I’m on fiber at 1.5gb speeds, my chromecast is connected with an Ethernet cable literally 3 feet from the modem), and all other stadia games work. 

Probably firewall rules or security policies that were updated on Stadias side or on IO… 

 

This as been lasting for a good month now if not more. Very frustrating to pay for a game, and a platform, and not being able to play.Very tempting to cancel my pro subscription 

 

2 Kudos
AKDestroyer
Founder
Founder

Yep! Me too. For weeks now.

1 Kudo
Alexetc
Stadia Player
Stadia Player

Thank you, sir. It is almost unplayable at times. But sometimes it is fine. It is very frustrating.

 

I wish I didn't care about challenges.

3 Kudos
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Alexetc @Warpanox and @ShadowKnight, is this issue still happening when you try to play?

0 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

From a quick test I just did I didn't see the issue anymore. I will for sure try hitman again later.

Also I did a little research and found this Hitman status site.

I do wonder if the issue was deeper then originally thought now :thinking_face:

-Shadow
I am just a volunteer here on the forums
0 Kudos
Alexetc
Stadia Player
Stadia Player

For the past 24-36 hours it has been fine.

But for the few days prior to that it was constant disconnection.

Thanks for following up, Chris.

1 Kudo
ChrisFromGoogle
Community Specialist
Community Specialist

Hi everyone, I wanted to chime back in here and let you all know that both the Stadia team and IO Interactive are aware of the issue and attempting to track down a fix. Stay tuned and I will update this topic when I know more.

7 Kudos
ToolStereo
Community Member

Thanks! Good to know...just wanted you to know it's still an issue 7/16/21!

0 Kudos
Hux101
Stadia Player
Stadia Player

It's the 17th July and still no fix for this. Can we get an update please as I am unable to play hitman for more than 5 mins before it disconnects. Often in the middle of important game play! 

1 Kudo
pickler
Stadia Player
Stadia Player

This happens to me about once every 5 minutes. It’s making the game pretty much unplayable. Very unfortunate!

0 Kudos
CheeseLeopard
Stadia Player
Stadia Player

@ChrisFromGoogle can we get an update on this please? 
@GraceFromGoogle 

 

 

0 Kudos
agathocles8806
Community Member

Well? What's the update? Still unplayable as f**k :frowning_face:

0 Kudos
AngryPetunia
Community Member

Hi, it is still unplayable as of 7/21 - it has been a long time, any updates on a fix?  Anything we can do to prioritize with them?

 

Thanks 

0 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

You could put in your own report with IO interactive. That will give them a better picture of the amount of people who this effects

-Shadow
I am just a volunteer here on the forums
0 Kudos
savensepi0l
Community Member

They are aware about the situation. I received this in reply from IOI Support a few days ago :




I would like to let you know that we’re currently investigating the problem you’ve encountered as similar reports from other players reached us as well. While I can’t offer you a solution yet, be assured that our developers are already looking into it.

I’ll put this ticket “on-hold”, and we’ll reach out to you as soon as we have more information available. We do our best to find a solution to your ticket as fast as possible. Please know that it can take a few days until we coordinate and focus our efforts on doing so.


So there's nothing to do but wait.

0 Kudos
CallMeSnake
Stadia Player
Stadia Player

Is there anything more you can share regarding what is being done?  As of this morning I still can't access this game because of this server issue.  

This game has been out for a while now, I don't understand how it can be worse now then ever on Stadia..

1 Kudo
AdamBarrelMaker
Stadia Player
Stadia Player
 
0 Kudos
PiPauwels
Stadia Player
Stadia Player

Hi @ChrisFromGoogle,

It's been ten days now and the problem is still there. It would seem rather strange that you still don't know more. Update, please?

 

Sincerely

0 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Sorry everyone, I am not a official Google Stadia Team member but it is officially a known issue with IO interactive in hitman.

https://ioisupport.zendesk.com/hc/en-us/articles/360019127718-HITMAN-3-Known-Issues

Screenshot_20210727-211942.png

-Shadow
I am just a volunteer here on the forums
1 Kudo
Morphadelic
Founder
Founder

Everything works fine for me with the Season of Lust update!

0 Kudos
CheeseLeopard
Stadia Player
Stadia Player

I tried last night after the update and I couldn't get it to connect. It seems to be hit and miss. One evening last week was perfect for me as well.

0 Kudos
Morphadelic
Founder
Founder

Too good to be true- only worked 2 days. 
Back to being unable to connect to the Hitman service.

Will Stadia offer some kind of compensation for this mess??

0 Kudos
Googry
Founder
Founder

Any update to this issue? 

0 Kudos
ViperStryk
Stadia Player
Stadia Player

This has been going on for quite some time, any update?

1 Kudo
AKDestroyer
Founder
Founder

Over 15 days later and still not working. And still no update on when it will be fixed. Grrrrr!

 

1 Kudo
Warpanox
Founder
Founder

Hi Chris, the issue has been solved I think, I dont have any problems yet.
thanks

1 Kudo

Still an issue for me. Sometimes it's fine, other times it's unplayable.

0 Kudos