Soo.. I have Hitman as art of the Pro sub, and I purchased the GOTY Upgrade. But when I try to play, it doesn't recognize that I bought the upgrade, and keeps saying I don't have access to the content. Anyone else having this problem? Is it because I own the game as part of Pro? Since it's part of Pro, I can't BUY it, so if that's the case, then I can't use the upgrade and should just ask for a refund right?
Hey @Xevioso,
sorry to hear you can't use the GOTY upgrade. Before refunding I would suggest to contact Stadia support to figure out if there is anything they might be able to do for you in this case. If that's not the case, you can still proceed and try a refund for the GOTY upgrade or purchase the base version.
In the description of the edition it's stated that it needs the base-game, so maybe the "free" claim from Stadia Pro doesn't count as the base game when buying the upgrade edition. But if that's the case, it would anyway be good to clarify with Stadia support if this is intended or maybe a problem that needs to be fixed.
Hey @Xevioso,
sorry to hear you can't use the GOTY upgrade. Before refunding I would suggest to contact Stadia support to figure out if there is anything they might be able to do for you in this case. If that's not the case, you can still proceed and try a refund for the GOTY upgrade or purchase the base version.
In the description of the edition it's stated that it needs the base-game, so maybe the "free" claim from Stadia Pro doesn't count as the base game when buying the upgrade edition. But if that's the case, it would anyway be good to clarify with Stadia support if this is intended or maybe a problem that needs to be fixed.