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OldMcGroin
Founder
Founder

Headphones keep cutting out.

Hi! I've just started using headphones for Destiny 2. The problem is every couple of minutes all audio cuts out, game and teammates, and the only way to fix it is to plug out the lead and plug it back in again. Very frustrating! I'm using a Founders pad.

 

Any ideas? Thanks.

1 Kudo
5 Replies
Babaganuche7
Founder
Founder

Have you tested the headphones on another device? Does the audio cut out even if they're not plugged in?

1 Kudo
OldMcGroin
Founder
Founder

Hi, I haven't tried the headphones on another device yet and the sound doesn't cut out when not using the headphones. I'm wondering if it might have something to do with the fact I was in party chat?

0 Kudos
Babaganuche7
Founder
Founder

I would try ruling out the headphones themselves, if you can't test another device then you can definitely try playing outside of party chat. It seems obvipus but I would also double check that the headphones are plugged in all the way. I have a pair that doesn't seat properly and has a tendency to slip, but that usually results in losing audio in just one ear.

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OldMcGroin
Founder
Founder

Played for about 2 hours last night without going into Party Chat and it didn't cut out once, seems Party Chat could be the culprit.

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Babaganuche7
Founder
Founder

Now that is very bizarre. If it persists talk to the stadia team directly, i've had good luck with them responding on twitter.

0 Kudos