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Asouza
Community Member

Got my shipment today but still no code

My controller + chrom ecast was shipped Nov 18, arrived Nov 20 and the store is congratulating me for the order. But I still don't have a code so it is useless. When should I expect to get it?
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2 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

When did you order? Google is sending the codes in order of the date of the Stadia-order.

Read in another thread that users who ordered at 7th June have received their code, while I for example haven't got it yet (ordered at 17th June), so depending on that it might still take a bit.

Stadia or Hardware support are recommending though to check back with them when you haven't received one by Sunday.

Hope the best for you! At least it's nice to see that you received the package! :hugging_face:

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Asouza
Community Member

Hey Chufu. Thanks for the quick response. I ordered it on June 14. Over the weekend their plan was to send codes as they were shipping the product. This is why I was expecting to have it by now. Did it change? And do we have any official response about why is it taking more time to send the codes than it took them to send the physical things? I can't wrap my head around it and I am really disappointed on Google because of this. Thank you again for the support.
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