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tygrysek199620
Stadia Player
Stadia Player

Ghost recon breakpoint game save disappeared

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Hi today i launched my ghost recon breakpoint and i was if i was playing for the first time. My ancient profile disappeared and the game created a new one for me. What's going on? 

65 Kudos
Best Response
DanFromGoogle
Community Manager
Community Manager
Hey all. Ubisoft has announced there will be compensation for the save issue. All Stadia players will receive 20,000 Skell credits and 700 Ghosts coins. As always we appreciate your ongoing patience with this issue.
 
 
If you are still experiencing issues, please reach out to Ubisoft support directly.
 
 
 

View Best Response in original post

3 Kudos
282 Replies
dannyboy72
Stadia Player
Stadia Player

Same here - gutted. No warning just gone.  

5 Kudos
Homerspy
Stadia Player
Stadia Player

Same happened to me and the three friends I play online with. Our shared progress is gone.  This is what non-cloud gamers told me would happen. Please don't let them be right.

4 Kudos
Gerome
Community Member

My game play is also gone. 

I don't want to do all over. They should restore it or take the game back. With all those servers and backups this shouldn't happen

3 Kudos
ChargerFan559
Stadia Player
Stadia Player

Over 600 hours on 2 different characters. Both with 250 XP and at level 70 and 72. GONE!!!!!!! This could be my last straw if I cant get that progress back. Hopefully this is just isolated to Ghost Recon. I havent checked any of my other games yet. 

Been noticing that there are quite few cloud gaming platforms (Stadia Alternatives) coming up. Anyone tried any for comparison? 

7 Kudos
Roel1
Stadia Player
Stadia Player

Same here, game starts all over again! 

Gaming with Stadia to prevent this! (maybe I should buy a PS 5 again.)

please fix it ASAP.

4 Kudos
Lonewolf72
Stadia Player
Stadia Player

Also a victim of losing my approx. 300 hr. Of playing Ghost recon, get it fixed please !!!!

3 Kudos
deady
Stadia Player
Stadia Player

This is a good example while cloud gaming is not ready yet. I would rather have a copy of my progress on my hdd

6 Kudos
Medelcartel
Stadia Player
Stadia Player

You can actually have a copy of your save!

but sometimes there’s no reason to have it as it should be secure cloud gaming 

3 Kudos
Zepthura
Stadia Player
Stadia Player

Yeah you can download backup of your data and saves, but you can't manually upload them though... 

 

1 Kudo
Medelcartel
Stadia Player
Stadia Player

Probably is just for security reasons as anti cheating 

0 Kudos
Wisperingdeth
Stadia Player
Stadia Player

It wouldn't be an issue if Google back up the game saves. You'd think they would be doing that so this wouldn't happen anyway.

1 Kudo
nstirton
Founder
Founder

Unfortunately same here. And for two of my squad mates.

Not sure where the fault lies but unless fixed I can see this being the end of me playing Ubisoft games... And in fact anything on Stadia. 

9 Kudos
ChargerFan559
Stadia Player
Stadia Player

Im thinking the  same thing bro. Technically, this could be classified as theft maybe. I purchased a product (Breakpoint) or products within that product(in game purchases). Since I could not physically keep these products they were stored on Ubisofts cloud storage correct? They should be held liable for losing our stuff since they were in possession of it. If they do not give us our stuff that we own, then they are stealing it from us. We should be compensated for our time and money is what I think. If this issue was supposedly expedited to a higher tier of support, (why not the highest) you would think something should be known by now yeah? Its been around 48 hours or so. 

8 Kudos
atc6955
Stadia Player
Stadia Player

Same issue here. I have engaged with Ubisoft support directly on twitter. I gave them my username and they are looking at it.

7 Kudos
PandrantTR
Stadia Player
Stadia Player

I have the same issue. Any updates @JamesFromGoogle ?

3 Kudos
Recyclops
Stadia Player
Stadia Player

Same issue here...

2 Kudos
Salipcio
Stadia Player
Stadia Player

Another couple of Nomads missing here!!

3 Kudos
Gohu688
Stadia Player
Stadia Player

Same here !
That's annoying 

1 Kudo

1500 hrs lost. Solved?

7 Kudos
deady
Stadia Player
Stadia Player

I don't know why this issues is marked as solved. it's not solved at all.

6 Kudos
ChargerFan559
Stadia Player
Stadia Player

1500 hours!!!  Bro thats legend status. Im not sure if you live in the USA or not but if you do,  im going to give you this number, just in case. 

800-273-8255 Its the National Suicide Prevention Lifeline.

I only lost 600 hours and well, thank god for Vodka. Remember to pour some on the curb for the Homie Nomad. 

 

6 Kudos
Alpharaptor170
Stadia Player
Stadia Player

Same issue here. Lost everything on 2 accounts. 

1 Kudo
LordVivec
Founder
Founder

Same here...

2 Kudos
Deplorable2737
Stadia Player
Stadia Player

Sorry everyone, I am upset and I just started playing, maybe 5 hrs lost. I can't imagine losing what some of you have. I would be going insane. And even with my new game I lose my guns everytime I login. Even what I bought from the store and points gone too. This is bad.

Tags (2)
4 Kudos
ChargerFan559
Stadia Player
Stadia Player

So still no answer?? C'mon whoever is in charge of this B.S.!! Is this a Stadia issue or Ubisoft?

There has to hundreds of people, if not more, that have spent (or wasted) hundreds of hours and most likely have spent ( or wasted) money by purchasing the game or buing in game purchases,  maybe purchasing ghost coins or something related to this particular game. In other words we gave YOU (Stadia, Ubisoft) our money. Now WE HAVE NOTHING! Im not usually the type that comments or talks crap on a public platform but the more I thought about it today, the more heated I started to become. I decided to add up the time I spent playing Ghost Recon Breakpoint  600 hours ! Thats equivalent to 25 days. I sat and played this game almost an entire month. Some of you have even more time than that even. The amount of money spent I cant really quantify. I guess the main point im trying to get at is WHY THE F*** CANT WE GET AN ANSWER?? Who do i shoot my angry email to? Ubisoft? Stadia? Is Vladamir Putin somehow involved? Do I have to pay a ransom to get my Nomads back? I really feel like I was just ripped off and i'm sure many others do as well. Im also sure that there are many more people that lost their data but havent posted anything about it. If you are one of those or if you know anyone that has lost their game data, encourage them to say something. Either it be here or by contacting the support teams of the companies involved. Remember, its the squeaky wheel that gets the grease.  Start squeaking Ghost Leads!!  

The end of  the road?The end of the road?Tom Clancy's Ghost Recon Breakpoint (26).jpg

10 Kudos
AlexanderSmith8
Stadia Player
Stadia Player

Yeah mine has all gone too! 100 hours I put into that game!

1 Kudo
MrMarcusGKnight
Stadia Player
Stadia Player

oyper3.jpg

 If affected do this:

1 Kudo
outy80
Stadia Player
Stadia Player

I contacted Ubisoft about this, they are quick and friendly, but they couldn't help me, the problem seems to be at Stadia.
It seems that Ubisoft could help just if the savegame was in a slot which was not overwritten, not my case :disappointed_face: 
They addressed me to this: https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/restoring-save-files-on-pc/0...

1 Kudo
ReidoBaggins
Founder
Founder

Man, this really sucks. 

 

I really hope that you can all get an answer soon and hopefully somehow get your progress back!

1 Kudo
Wisperingdeth
Stadia Player
Stadia Player

Just another Ghost player chiming in. What the heck Google? No response other than one message over a day ago saying it's been escalated, and the post is marked as "Solved"??? This is nowhere near solved. Are the game saves back up on Googles servers or not?

2 Kudos